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The Complaint Letter For Computer Not Working Properly is a formal document used when a consumer needs to register a complaint about a defective computer product in Nigeria. This document is typically employed when initial attempts to resolve the issue through informal channels have been unsuccessful. It serves as a formal record of the complaint and often represents the first step in a potential legal process under Nigerian consumer protection laws. The letter should include specific details about the product, nature of the fault, purchase information, previous communication attempts, and desired resolution. It needs to comply with Nigerian consumer protection regulations, particularly the Consumer Protection Act 1992 and the Federal Competition and Consumer Protection Act 2018, while maintaining a professional and factual tone. This document is crucial for establishing a paper trail and can be used as evidence if the matter escalates to consumer protection authorities or legal proceedings.

1. Sender's Details: Full name, address, contact information, and customer/order reference number

2. Recipient's Details: Company name, department, address, and relevant contact person

3. Date: Date when the letter is written

4. Subject Line: Clear indication that this is a complaint about a faulty computer

5. Purchase Information: Details of when and where the computer was purchased, including model number and price

6. Problem Description: Detailed explanation of the issues experienced with the computer

7. Previous Actions Taken: Description of any troubleshooting steps or previous attempts to resolve the issue

8. Request for Resolution: Clear statement of what resolution is expected (repair, replacement, or refund)

9. Closing Statement: Professional closing with a deadline for response and your signature