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The Complaint Letter For Computer Not Working Properly is a crucial document used when a consumer needs to formally address issues with a purchased computer in Saudi Arabia. This document is typically employed after initial attempts to resolve the issue through informal channels have been unsuccessful. It must comply with Saudi Arabian consumer protection laws, particularly the Consumer Protection Law (Royal Decree No. M/75) and relevant e-commerce regulations. The letter should detail the specific problems experienced, include all relevant purchase information, document previous communication attempts, and clearly state the desired resolution. It serves as both a formal request for remedy and potential evidence in case of future legal proceedings. The document's format and content should reflect local business customs while maintaining a professional tone and including all necessary technical specifications and supporting documentation.

1. Sender's Details: Full name, address, and contact information of the complainant

2. Date: Current date of the letter

3. Recipient's Details: Company name, address, and department/person responsible for handling complaints

4. Subject Line: Clear indication that this is a complaint letter regarding a malfunctioning computer

5. Product Information: Specific details about the computer including model number, serial number, and date of purchase

6. Problem Description: Detailed explanation of the issues experienced with the computer

7. Previous Actions Taken: Description of any attempts made to resolve the issue, including dates and outcomes

8. Specific Request: Clear statement of what resolution is expected (repair, replacement, or refund)

9. Closing: Professional closing statement with signature and contact information