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The Complaint Letter For Computer Not Working Properly is a formal document used in the United Arab Emirates when a consumer needs to report and seek resolution for issues with a purchased computer or related hardware. This document is typically used after initial attempts to resolve the issue through customer service channels have been unsuccessful. It must comply with UAE Federal Law No. 15 of 2020 on Consumer Protection and should include specific details about the purchase, nature of the malfunction, attempted solutions, and desired resolution. The letter serves as an official record of the complaint and may be used in further legal proceedings if necessary. It's particularly important in the UAE market where consumer rights are strongly protected and formal documentation is highly valued in business communications.

1. Sender's Details: Full name, address, and contact information of the complainant

2. Recipient's Details: Name of the company, department, address, and relevant contact person

3. Date: Date of writing the complaint letter

4. Subject Line: Clear indication that this is a complaint about a malfunctioning computer

5. Purchase Information: Details of when and where the computer was purchased, including invoice number and warranty information

6. Product Information: Specific details about the computer model, serial number, and specifications

7. Problem Description: Detailed explanation of the issues experienced with the computer

8. Impact Statement: Description of how the malfunction has affected the user

9. Previous Actions Taken: Summary of any troubleshooting steps or previous attempts to resolve the issue

10. Requested Resolution: Clear statement of what resolution is expected (repair, replacement, or refund)

11. Closing Statement: Professional closing with a specific timeframe for expected response