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A Complaint Letter For Computer Not Working Properly is a formal document used in India when a consumer needs to register a complaint about defective or malfunctioning computer equipment. This document is particularly relevant under the Consumer Protection Act, 2019, and should be used when initial attempts to resolve issues through customer service channels have been unsuccessful. The letter typically includes detailed purchase information, specific technical issues encountered, chronology of the problem, previous communication attempts, and clear demands for resolution. It serves as a formal record of the complaint and can be used in consumer forums or legal proceedings if necessary. The document must comply with Indian consumer protection laws and can be escalated to various authorities including consumer forums, depending on the value of the product and extent of damages.

1. Sender's Details: Full name, address, contact information, and customer ID/reference number if applicable

2. Recipient's Details: Name of the company, department, full address of the store/service center

3. Subject Line: Clear indication that this is a complaint regarding a malfunctioning computer with reference numbers

4. Purchase Information: Details of when and where the computer was purchased, including model number and specifications

5. Description of Issues: Detailed explanation of all problems experienced with the computer, including when they started

6. Previous Actions Taken: Description of any troubleshooting steps already attempted or previous contact with customer service

7. Specific Request: Clear statement of what resolution is expected (repair, replacement, or refund)

8. Closing Statement: Professional closing with timeline for expected response and consequences of non-action