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Terms And Conditions Service Agreement

Terms And Conditions Service Agreement Template for Saudi Arabia

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Key Requirements PROMPT example:

Terms And Conditions Service Agreement

"I need a Terms and Conditions Service Agreement for my IT consultancy company based in Riyadh, providing cloud computing and cybersecurity services to Saudi government entities, with specific provisions for data localization and government procurement regulations."

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Document background
The Terms and Conditions Service Agreement is essential for businesses operating in Saudi Arabia that provide services to customers, whether they are individuals, corporations, or government entities. This document is particularly relevant in the context of Saudi Vision 2030's emphasis on service sector growth and digital transformation. The agreement must comply with Saudi Arabian law, including Sharia principles, the Electronic Commerce Law, and sector-specific regulations. It typically includes comprehensive provisions covering service scope, delivery standards, payment terms, data protection, intellectual property rights, and dispute resolution mechanisms. The document serves as a foundational agreement for establishing clear service relationships while ensuring legal compliance in the Saudi market.
Suggested Sections

1. Parties: Identification of the service provider and the customer, including full legal names, commercial registration numbers for businesses, and contact details

2. Background: Context of the agreement and brief description of the services being offered

3. Definitions: Clear definitions of key terms used throughout the agreement, including technical terms specific to the services

4. Services Description: Detailed description of the services to be provided, including scope, delivery methods, and service standards

5. Term and Commencement: Duration of the agreement and conditions for commencement

6. Payment Terms: Pricing, payment methods, payment schedule, and currency (ensuring Sharia compliance)

7. Service Provider Obligations: Key responsibilities and commitments of the service provider

8. Customer Obligations: Key responsibilities and commitments of the customer

9. Data Protection and Privacy: Compliance with Saudi PDPL and data handling procedures

10. Intellectual Property Rights: Ownership and usage rights of any intellectual property

11. Confidentiality: Protection of confidential information and trade secrets

12. Liability and Indemnification: Limitations of liability and indemnification provisions compliant with Saudi law

13. Termination: Conditions for termination, notice periods, and consequences of termination

14. Force Majeure: Events beyond parties' control affecting contract performance

15. Governing Law and Jurisdiction: Specification of Saudi law as governing law and Saudi courts' jurisdiction

16. General Provisions: Standard boilerplate clauses including notices, amendments, and severability

Optional Sections

1. Service Level Agreement (SLA): Detailed service performance metrics and remedies - include when providing technical or online services

2. Change Management: Procedures for implementing changes to services - include for long-term or complex service arrangements

3. Insurance: Insurance requirements and coverage - include for high-risk services or when required by Saudi regulations

4. Anti-Corruption Compliance: Compliance with anti-corruption laws - include when dealing with government entities or high-value contracts

5. Subcontracting: Terms for engaging subcontractors - include when subcontracting is anticipated

6. Disaster Recovery: Business continuity and disaster recovery procedures - include for critical services

7. Training and Support: Details of training and support services - include for technical or specialized services

8. Export Control: Compliance with Saudi export control regulations - include for international services

Suggested Schedules

1. Schedule 1 - Service Specifications: Detailed technical specifications and service descriptions

2. Schedule 2 - Fee Schedule: Detailed breakdown of fees, charges, and payment terms

3. Schedule 3 - Service Levels: Specific service level metrics, measurement methods, and remedies

4. Schedule 4 - Data Processing Agreement: Detailed terms for personal data processing in compliance with Saudi PDPL

5. Schedule 5 - Support Services: Details of support services, response times, and escalation procedures

6. Appendix A - Contact Details: Key contacts and notice details for both parties

7. Appendix B - Required Documentation: List of required documents and certifications under Saudi law

8. Appendix C - Change Request Form: Standard form for requesting changes to services

Authors

Alex Denne

Head of Growth (Open Source Law) @ Ƶ | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

alex.den.21@genieai.co
Relevant legal definitions







































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Relevant Industries

Information Technology

Professional Services

Healthcare

Education

Financial Services

Telecommunications

Consulting

E-commerce

Logistics

Facilities Management

Construction Services

Business Process Outsourcing

Real Estate Services

Manufacturing Services

Media and Entertainment

Relevant Teams

Legal

Compliance

Operations

Commercial

Sales

Finance

Procurement

Risk Management

Customer Service

Business Development

Contract Administration

Service Delivery

Relevant Roles

Legal Counsel

Contract Manager

Compliance Officer

Business Development Manager

Operations Director

Chief Executive Officer

Risk Manager

Commercial Director

Project Manager

Service Delivery Manager

Account Manager

Sales Director

Chief Financial Officer

Procurement Manager

General Manager

Industries








Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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