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Sales And Service Agreement Template for Saudi Arabia

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Key Requirements PROMPT example:

Sales And Service Agreement

"I need a Sales and Service Agreement for my IT company based in Riyadh to provide hardware products and ongoing maintenance services to a government healthcare facility, ensuring compliance with Saudi healthcare regulations and including specific service level requirements for critical medical systems."

Document background
The Sales and Service Agreement is essential for businesses operating in Saudi Arabia that combine product sales with associated services such as installation, maintenance, or support. This document type is particularly relevant in the context of Saudi Arabia's Vision 2030 economic transformation, where complex commercial relationships often require integrated product and service solutions. The agreement must comply with Islamic Sharia principles and Saudi commercial laws, including the Law of Commercial Courts and E-Commerce Law. It typically includes detailed provisions for product specifications, delivery terms, service levels, warranties, and payment structures that avoid interest-based transactions. The document is designed to protect both parties' interests while ensuring enforceability within the Saudi legal system, making it suitable for both domestic and international business relationships where Saudi law governs the transaction.
Suggested Sections

1. Parties: Identification of the contracting parties including full legal names, commercial registration numbers, and authorized representatives

2. Background: Context of the agreement and brief description of the business relationship

3. Definitions: Detailed definitions of key terms used throughout the agreement

4. Scope of Supply: Detailed description of products to be sold and services to be provided

5. Pricing and Payment Terms: Product prices, service fees, and payment schedule in compliance with Sharia principles

6. Delivery Terms: Delivery schedule, locations, and conditions for products

7. Service Performance: Service levels, performance standards, and implementation timeline

8. Warranties and Representations: Warranties for products and services, including compliance with Saudi standards

9. Term and Termination: Duration of agreement and conditions for termination

10. Confidentiality: Protection of confidential information and trade secrets

11. Intellectual Property Rights: Ownership and usage rights of intellectual property

12. Liability and Indemnification: Limitation of liability and indemnification obligations

13. Force Majeure: Events excusing performance and their consequences

14. Governing Law and Dispute Resolution: Saudi law as governing law and dispute resolution mechanisms

15. General Provisions: Standard boilerplate clauses including notices, amendments, and entire agreement

Optional Sections

1. Training Services: Include when the agreement involves training of customer personnel

2. Maintenance Services: Include when ongoing maintenance services are part of the agreement

3. Insurance: Include when specific insurance requirements are necessary for high-value or high-risk products/services

4. Import/Export Compliance: Include when products are being imported/exported

5. Data Protection: Include when personal data processing is involved

6. Quality Assurance: Include for agreements involving technical or regulated products

7. Change Management: Include when the scope of services may require modifications during the term

8. Service Level Agreement (SLA): Include when specific performance metrics need to be measured and maintained

Suggested Schedules

1. Product Specifications: Detailed technical specifications of products

2. Service Scope: Detailed description of services, including methodology and deliverables

3. Price List: Detailed pricing for products and services, including any volume discounts

4. Service Levels: Specific service level metrics and performance indicators

5. Implementation Timeline: Detailed timeline for delivery and implementation

6. Contact Details: Key contacts and escalation matrix for both parties

7. Warranty Terms: Detailed warranty terms and conditions for products

8. Maintenance Schedule: Schedule of maintenance services if applicable

Authors

Alex Denne

Head of Growth (Open Source Law) @ Ƶ | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Relevant legal definitions
















































Clauses












































Relevant Industries

Information Technology

Oil & Gas

Healthcare

Manufacturing

Telecommunications

Construction

Energy

Industrial Equipment

Professional Services

Automotive

Defense & Security

Infrastructure

Relevant Teams

Legal

Sales

Procurement

Commercial

Operations

Service Delivery

Technical Services

Compliance

Finance

Supply Chain

Business Development

Customer Support

Relevant Roles

Commercial Director

Sales Manager

Procurement Manager

Legal Counsel

Contract Manager

Service Delivery Manager

Operations Director

Business Development Manager

Technical Services Manager

Account Executive

Chief Commercial Officer

Supply Chain Manager

Compliance Officer

Project Manager

Industries








Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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