Document background
The Sales and Service Agreement is a vital commercial contract used when a business relationship involves both the supply of products and the provision of ongoing services under Swiss law. This document is particularly relevant when companies need to establish a framework for regular product purchases combined with associated services such as maintenance, support, or implementation. The agreement ensures compliance with Swiss legal requirements, particularly the Swiss Code of Obligations, while addressing both the sales aspects (including delivery, quality, and warranties) and service components (including performance standards and support levels). It's commonly used in business-to-business relationships where ongoing support or services are integral to the product offering, and includes specific provisions required under Swiss commercial law for both sales and service arrangements.
