1. Parties: Identification of the water service provider and the customer, including their legal status and authority to contract
2. Background: Context of the agreement, including relevant permits and licenses held by the provider
3. Definitions: Detailed definitions of technical and legal terms used throughout the agreement
4. Scope of Services: Detailed description of water supply services to be provided, including quality standards and quantity commitments
5. Term and Renewal: Duration of the agreement and conditions for renewal or extension
6. Service Connection and Installation: Requirements and procedures for establishing and maintaining the water service connection
7. Water Quality and Pressure Standards: Specific commitments regarding water quality, pressure levels, and compliance with Philippine standards
8. Metering and Consumption: Specifications for water metering, reading procedures, and consumption measurement
9. Rates and Charges: Detailed pricing structure, including basic rates, consumption charges, and other applicable fees
10. Billing and Payment: Billing procedures, payment terms, and consequences of non-payment
11. Service Interruptions: Procedures for planned and emergency service interruptions, including notice requirements
12. Maintenance and Repairs: Responsibilities for system maintenance and repair procedures
13. Customer Obligations: Customer responsibilities regarding access, maintenance, and proper use of the service
14. Provider Obligations: Provider's commitments regarding service delivery, maintenance, and customer support
15. Termination: Grounds and procedures for service termination by either party
16. Liability and Indemnification: Allocation of risks and responsibilities between parties
17. Dispute Resolution: Procedures for handling disputes, including mediation and arbitration processes
18. Governing Law: Specification of Philippine law as governing law and relevant jurisdictional matters
