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Social Media Management Agreement
"I need a Social Media Management Agreement for my digital marketing agency to manage Instagram, Twitter, and LinkedIn accounts for a large Saudi retail chain, starting January 2025, with specific provisions for crisis management and bilingual content creation."
1. Parties: Identification of the service provider (social media manager) and the client, including full legal names and registered addresses
2. Background: Context of the agreement and brief description of the parties' business relationship
3. Definitions: Definitions of key terms used throughout the agreement, including technical social media terms and platform-specific terminology
4. Scope of Services: Detailed description of social media management services to be provided, including platforms covered and content types
5. Term and Termination: Duration of the agreement, renewal terms, and conditions for termination
6. Service Provider's Obligations: Specific responsibilities of the social media manager, including content creation, posting schedules, and engagement management
7. Client's Obligations: Client responsibilities including providing timely content approval, brand guidelines, and necessary access to accounts
8. Content Approval Process: Detailed procedure for content submission, review, and approval
9. Compliance Requirements: Obligations to comply with Saudi media regulations, platform policies, and relevant laws
10. Data Protection and Privacy: Measures for protecting personal data and ensuring compliance with Saudi data protection laws
11. Intellectual Property Rights: Ownership and usage rights of created content and existing brand materials
12. Performance Metrics: Key performance indicators and reporting requirements
13. Fees and Payment Terms: Compensation structure, payment schedule, and additional costs
14. Confidentiality: Protection of confidential information exchanged during the service provision
15. Limitation of Liability: Limits on liability and indemnification provisions
16. General Provisions: Standard contract clauses including governing law, dispute resolution, and amendments
1. Crisis Management Protocol: Procedures for handling social media crises or negative publicity events
2. Influencer Collaboration Terms: Terms governing the engagement and management of social media influencers
3. Content Creation Guidelines: Specific guidelines for creating content in line with client's brand and Saudi cultural requirements
4. Account Security Protocol: Detailed security measures for protecting social media accounts
5. Third-Party Tool Usage: Terms governing the use of social media management tools and analytics platforms
6. Training and Support: Provisions for training client's staff on social media best practices
7. Competition Restrictions: Non-compete clauses and restrictions on managing competitor accounts
1. Schedule A - Service Level Agreement: Detailed metrics, response times, and performance standards
2. Schedule B - Fee Structure: Detailed breakdown of fees, including base fee, additional services, and expenses
3. Schedule C - Content Calendar Template: Template for monthly content planning and posting schedule
4. Schedule D - Brand Guidelines: Client's branding requirements and visual identity guidelines
5. Schedule E - Platform-Specific Requirements: Technical specifications and requirements for each social media platform
6. Schedule F - Compliance Checklist: Checklist of Saudi regulatory requirements and platform policies
7. Schedule G - Reporting Template: Template for regular performance and analytics reporting
Authors
Retail
E-commerce
Healthcare
Education
Financial Services
Technology
Hospitality
Real Estate
Food and Beverage
Entertainment
Professional Services
Manufacturing
Non-Profit
Government Services
Tourism
Fashion and Beauty
Marketing
Digital
Communications
Legal
Compliance
Operations
Business Development
Brand Management
Content Creation
Customer Service
Public Relations
Marketing Director
Social Media Manager
Digital Marketing Manager
Content Manager
Brand Manager
Communications Director
Business Development Manager
Chief Marketing Officer
Operations Manager
Legal Counsel
Compliance Officer
Account Manager
Project Manager
Community Manager
Digital Strategy Director
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