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1. Performance Credits: Include when the reporting framework is tied to service credits or financial adjustments based on performance

2. Continuous Improvement: Include when there's a requirement for ongoing optimization of reporting processes

3. Data Protection: Include when reporting involves personal data processing under GDPR

4. Subcontractor Reporting: Include when service provider uses subcontractors who contribute to service delivery

5. Customer Responsibilities: Include when customer has specific obligations in the reporting process

6. Disaster Recovery Reporting: Include when service includes disaster recovery or business continuity elements

7. Security Incident Reporting: Include when agreement covers security incident reporting obligations

1. Schedule 1 - Report Templates: Standard templates for each required report type

2. Schedule 2 - KPI Calculations: Detailed formulas and methodologies for calculating each KPI

3. Schedule 3 - Service Level Targets: Specific targets and thresholds for each service level metric

4. Schedule 4 - Reporting Calendar: Annual calendar of reporting deadlines and review meetings

5. Schedule 5 - Contact Matrix: List of key contacts responsible for reporting on both sides

6. Appendix A - Technical Specifications: Technical details of reporting systems and interfaces

7. Appendix B - Data Validation Rules: Rules and procedures for validating reported data

8. Appendix C - Escalation Procedures: Procedures for handling reporting issues or disputes