1. Parties: Identification of the contracting parties, including full legal names, commercial registration numbers, and addresses
2. Background: Context of the agreement and brief description of the SaaS solution
3. Definitions: Detailed definitions of technical terms, service-related concepts, and other key terms used throughout the agreement
4. Service Description: Detailed description of the SaaS solution, including features, functionalities, and access methods
5. License Grant: Scope of the license, usage rights, and restrictions
6. Service Levels: Performance standards, availability commitments, and response times
7. Fees and Payment: Pricing, payment terms, billing cycles, and payment methods
8. Term and Termination: Duration of agreement, renewal terms, and termination rights
9. Data Protection and Security: Data handling obligations, security measures, and compliance with Saudi data protection laws
10. Confidentiality: Protection of confidential information and trade secrets
11. Intellectual Property Rights: Ownership of IP, restrictions on use, and protection of rights
12. Customer Obligations: Customer responsibilities, acceptable use policy, and compliance requirements
13. Provider Obligations: Provider's commitments, support services, and maintenance obligations
14. Warranties and Disclaimers: Service warranties, performance guarantees, and limitation of warranties
15. Liability and Indemnification: Limitation of liability, indemnification obligations, and risk allocation
16. Force Majeure: Events excusing performance and related procedures
17. Governing Law and Jurisdiction: Application of Saudi law and dispute resolution procedures
18. General Provisions: Standard boilerplate clauses including notices, assignment, and entire agreement
