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Referral Partner Agreement
"I need a Referral Partner Agreement for my software company based in Riyadh, specifically for partners who will refer enterprise clients in the GCC region, with a tiered commission structure starting from January 2025."
1. Parties: Identification of the principal company and the referral partner, including full legal names, commercial registration numbers, and addresses
2. Background: Context of the agreement and brief description of the parties' business activities and intention to enter into a referral relationship
3. Definitions: Key terms used throughout the agreement, including 'Referral', 'Qualified Lead', 'Services', 'Territory', and 'Commission'
4. Appointment and Scope: Terms of the referral partner's appointment, scope of authority, and territorial limitations
5. Referral Process: Detailed procedure for making referrals, qualifying leads, and tracking referral sources
6. Commission Structure: Commission rates, calculation methods, payment terms, and conditions for commission eligibility
7. Obligations of the Parties: Specific duties and responsibilities of both the principal company and the referral partner
8. Compliance Requirements: Obligations to comply with Saudi laws, including anti-fraud, commercial concealment, and data protection requirements
9. Confidentiality: Protection of confidential information and trade secrets shared between parties
10. Term and Termination: Duration of the agreement, renewal terms, and grounds for termination
11. Non-Solicitation and Non-Competition: Restrictions on soliciting customers, employees, or competing directly with the principal company
12. Governing Law and Dispute Resolution: Application of Saudi law and mechanism for resolving disputes
1. Training and Support: Details of training and support provided to the referral partner, used when the principal company offers specific training programs
2. Marketing and Branding: Guidelines for using the principal company's brand and marketing materials, included when the partner will engage in marketing activities
3. Performance Targets: Specific referral targets and performance metrics, used when implementing performance-based incentives
4. Insurance Requirements: Specific insurance coverage requirements for the referral partner, included for high-risk industries or services
5. Data Protection Protocol: Detailed procedures for handling personal data, required when extensive customer data sharing is involved
6. Shariah Compliance: Specific provisions ensuring compliance with Islamic law principles, used when relevant to the industry or services
7. Force Majeure: Provisions for unforeseen circumstances preventing performance, included for longer-term or high-value agreements
1. Commission Structure Schedule: Detailed breakdown of commission rates, tiers, and special incentives
2. Referral Process Workflow: Step-by-step guide and flowchart of the referral process
3. Approved Products/Services: List of products or services eligible for referral
4. Territory Definition: Detailed description or map of the authorized territory for referrals
5. Reporting Templates: Standard forms for referral submissions and tracking
6. Contact Details: Key contact persons and escalation matrix for both parties
7. Compliance Checklist: Checklist of regulatory requirements and compliance procedures
Authors
Financial Services
Information Technology
Professional Services
Real Estate
Healthcare
Education
Telecommunications
Management Consulting
Industrial Services
Construction
Legal Services
Insurance
Legal
Business Development
Sales
Compliance
Commercial
Partner Operations
Revenue Operations
Contract Administration
Finance
Partner Success
Business Development Manager
Sales Director
Channel Partner Manager
Legal Counsel
Compliance Officer
Commercial Director
Partnership Manager
Chief Revenue Officer
Sales Operations Manager
Account Executive
Business Development Director
Chief Executive Officer
Chief Commercial Officer
Regional Sales Manager
Partner Success Manager
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