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Referral Partner Agreement
"I need a Referral Partner Agreement for my fintech company based in Lagos, where we'll be paying commission-based fees to partners who refer merchants to our payment processing platform, with the agreement starting from March 2025."
1. Parties: Identification of the principal company and the referral partner with full legal names and addresses
2. Background: Context of the agreement and brief description of the parties' business relationship
3. Definitions: Key terms used throughout the agreement including 'Referral', 'Qualified Lead', 'Referral Fee', etc.
4. Appointment and Scope: Terms of appointment as referral partner and scope of referral services
5. Referral Process: Detailed process for making and tracking referrals
6. Referral Fees and Payment Terms: Fee structure, calculation method, payment terms and conditions
7. Obligations of the Principal: Principal company's responsibilities in handling referrals and supporting partner
8. Obligations of the Referral Partner: Partner's duties, performance standards, and compliance requirements
9. Compliance with Laws: Obligations to comply with Nigerian laws including data protection and anti-corruption
10. Confidentiality: Protection of confidential information exchanged during the referral relationship
11. Intellectual Property: Protection and usage rights of trademarks, logos, and other IP
12. Term and Termination: Duration of agreement and grounds for termination
13. General Provisions: Standard clauses including governing law, notices, assignment, and entire agreement
1. Non-Competition: Restrictions on partner's ability to refer to competitors, used when exclusivity is required
2. Marketing and Promotion: Guidelines for marketing activities and use of promotional materials, included when partner will conduct marketing
3. Training and Support: Details of training and support provided by principal, included for complex products/services
4. Performance Targets: Specific referral targets and consequences of meeting/missing them, used for performance-based relationships
5. Audit Rights: Right to audit partner's referral records, included for high-value or regulated industries
6. Insurance Requirements: Specific insurance coverage requirements, included for high-risk activities
7. Data Protection Compliance: Detailed NDPR compliance requirements, included when significant personal data is processed
8. Dispute Resolution: Specific dispute resolution procedures, included for high-value agreements or international partners
1. Schedule 1 - Referral Fee Structure: Detailed breakdown of referral fees, commission tiers, and calculation methods
2. Schedule 2 - Referral Process Flow: Step-by-step process flow for making and processing referrals
3. Schedule 3 - Reporting Requirements: Templates and timing for referral reporting
4. Schedule 4 - Approved Marketing Materials: List of approved marketing materials and usage guidelines
5. Schedule 5 - Service Level Agreement: Performance standards and response times for handling referrals
6. Appendix A - Contact Details: Key contact persons and their details for both parties
7. Appendix B - Compliance Checklist: Checklist of regulatory compliance requirements
Authors
Financial Services
Technology
Telecommunications
Professional Services
Real Estate
Insurance
Healthcare
Education
Manufacturing
Retail
Consulting
Energy
Banking
Legal
Business Development
Sales
Compliance
Marketing
Partner Relations
Commercial
Operations
Finance
Risk Management
Business Development Manager
Partner Relations Manager
Sales Director
Chief Commercial Officer
Legal Counsel
Compliance Officer
Channel Manager
Partnership Director
Chief Executive Officer
Marketing Director
Account Manager
Business Development Executive
Sales Operations Manager
Contract Manager
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