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1. Regulatory Compliance: Include when services are subject to specific regulatory requirements or involve regulated industries

2. Insurance: Include when specific insurance coverage requirements are necessary for service delivery

3. Business Continuity: Include for critical services requiring disaster recovery and business continuity planning

4. Security Requirements: Include when services involve IT systems, network access, or sensitive data

5. Personnel Requirements: Include when service provider's personnel need specific qualifications or clearances

6. Transition Services: Include when complex service transition or exit management is required

7. Anti-Corruption: Include when services involve government contracts or high-risk jurisdictions

8. Environmental Compliance: Include when services have environmental impacts or sustainability requirements

1. Schedule 1 - Service Descriptions: Detailed descriptions of available service categories and specifications

2. Schedule 2 - Pricing and Rate Card: Detailed pricing structure, rates, and charging mechanisms

3. Schedule 3 - Service Levels and KPIs: Specific service level metrics, measurement methods, and remedies

4. Schedule 4 - Data Processing Agreement: Detailed terms for personal data processing compliance

5. Schedule 5 - Security Requirements: Specific security protocols and requirements for service delivery

6. Schedule 6 - Governance and Reporting: Service management procedures and reporting requirements

7. Schedule 7 - Form of Service Order: Template for ordering specific services under the MSA

8. Appendix A - Contact Details: Key contacts and escalation matrix for both parties