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The Standard Service Agreement serves as a fundamental legal instrument for businesses operating in Hong Kong's dynamic commercial environment. This document is essential when establishing a formal service relationship between a provider and customer, whether for ongoing services or project-based work. It incorporates key provisions required under Hong Kong law while maintaining flexibility to adapt to various service types and industry requirements. The agreement typically includes detailed service specifications, performance metrics, payment terms, and risk allocation provisions, while ensuring compliance with Hong Kong's regulatory framework, including data privacy and consumer protection laws. This template is particularly valuable for businesses seeking to standardize their service contracting process while maintaining legal compliance and protecting their interests.

1. Parties: Identifies and defines the service provider and customer with full legal names and addresses

2. Background: Contextual information explaining the purpose of the agreement and relationship between parties

3. Definitions: Defines key terms used throughout the agreement for clarity and consistency

4. Scope of Services: Detailed description of services to be provided and any specific requirements or standards

5. Term and Termination: Duration of the agreement, renewal terms, and circumstances for termination

6. Fees and Payment: Payment terms, fee structure, invoicing process, and payment timeline

7. Service Provider Obligations: Key responsibilities and commitments of the service provider

8. Customer Obligations: Key responsibilities and commitments of the customer

9. Intellectual Property: Ownership and usage rights of IP created or used during service provision

10. Confidentiality: Protection and handling of confidential information shared between parties

11. Data Protection: Compliance with PDPO and data handling requirements

12. Liability and Indemnity: Limitation of liability and indemnification obligations

13. Force Majeure: Provisions for unforeseen circumstances preventing performance

14. Governing Law and Jurisdiction: Specifies Hong Kong law governance and jurisdiction for disputes

15. General Provisions: Standard boilerplate clauses including notices, amendment process, and severability

16. Execution: Signature blocks and execution details