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1. Sender Information: Full name, address, and contact information of the person sending the letter
2. Recipient Information: Debt collector's or healthcare provider's name, address, and reference numbers
3. Account Details: All known account numbers, patient numbers, and dates of service
4. Debt Validation Request Statement: Formal statement invoking the right to validate the debt and requesting detailed verification
5. Specific Information Requests: Detailed list of requested documentation including itemized bills, service dates, and proof of debt ownership
6. Response Timeline: Specification of the expected timeframe for response (typically 30 days)
7. Legal Rights Statement: Statement of rights under Hong Kong law regarding debt validation and collection practices
8. Signature Block: Formal closing with signature, printed name, and date
1. Dispute Statement: Section disputing specific charges or billing errors (include when there are known discrepancies)
2. Insurance Information: Details about insurance coverage and claims (include when insurance should have covered charges)
3. Previous Communication Reference: References to prior communications about the debt (include when there has been previous correspondence)
4. Payment History: Summary of any payments already made (include when partial payments have been made)
5. Medical Condition Privacy Statement: Statement invoking medical privacy rights (include when sensitive medical information is involved)
1. Copy of Original Medical Bills: Copies of any medical bills received from the healthcare provider
2. Insurance Documentation: Copies of relevant insurance documentation and correspondence
3. Payment Records: Proof of any payments already made towards the debt
4. Prior Correspondence Log: Chronological list of all previous communications regarding the debt
5. Supporting Medical Documents: Relevant medical records that support the dispute (if applicable)
Healthcare
Medical Services
Insurance
Financial Services
Debt Collection
Legal Services
Healthcare Administration
Legal
Finance
Medical Billing
Patient Accounts
Compliance
Revenue Cycle
Medical Records
Customer Service
Insurance Claims
Risk Management
Medical Billing Specialist
Healthcare Administrator
Debt Collection Manager
Patient Accounts Manager
Healthcare Finance Director
Legal Compliance Officer
Insurance Claims Coordinator
Patient Rights Advocate
Healthcare Revenue Cycle Manager
Medical Records Officer
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