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1. Parties: Identifies the contracting parties and their details
2. Background: Provides context and purpose of the agreement
3. Definitions: Defines key terms used throughout the agreement
4. Subscription Services: Details of the software services being provided
5. License Grant: Scope and terms of the software license
6. Fees and Payment: Payment terms, pricing, and billing details
7. Term and Termination: Duration and termination conditions
8. Data Protection: PDPA compliance and data handling requirements
9. Intellectual Property: IP ownership and rights
10. Confidentiality: Protection of confidential information
1. Service Level Agreement: Defines service levels and performance metrics - use when specific performance standards are required
2. Professional Services: Additional services such as implementation or training - use when additional services are part of the subscription
3. Business Continuity: Disaster recovery and business continuity provisions - use for critical software systems
4. Third-Party Integration: Terms for integration with other software - use when software interfaces with third-party systems
1. Service Description: Detailed description of software functionality and features
2. Service Level Agreement: Detailed performance metrics and remedies
3. Pricing Schedule: Detailed pricing information and payment terms
4. Data Processing Agreement: Detailed data handling and protection requirements
5. Technical Requirements: Hardware and software requirements for using the service
6. Support Services: Details of support and maintenance services
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