Booking Cancellation Letter for Singapore
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Booking Cancellation Letter
"I need a Booking Cancellation Letter for a hotel reservation in Singapore due to force majeure (flood damage at our venue), cancelling a corporate event booking for March 15, 2025, with a request for full refund of the $25,000 deposit."
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1. Recipient Details: Full name, address, and reference numbers of the booking
2. Booking Reference: Clear identification of the booking being cancelled including booking date, service details, and reference numbers
3. Cancellation Statement: Clear and unambiguous statement of cancellation with effective date
4. Reason for Cancellation: Brief explanation of the grounds for cancellation
5. Refund Information: Details of any applicable refunds or charges, including payment method and timeline
1. Alternative Options: Suggested alternatives or rebooking options, included when maintaining customer relationship is priority
2. Force Majeure Reference: Reference to force majeure circumstances, included when cancellation is due to circumstances beyond control
3. Compensation Details: Details of any additional compensation being offered beyond standard refund
1. Original Booking Confirmation: Copy of the original booking details and terms
2. Refund Calculation Schedule: Detailed breakdown of refund calculation including any applicable cancellation charges
3. Supporting Documentation: Any relevant evidence or documentation supporting the cancellation reason
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