Document background
The Work Level Agreement serves as a crucial document in employment relationships within Saudi Arabia, particularly in professional and corporate environments where clear performance metrics and service levels need to be established. This document is typically used when organizations require a structured framework for managing employee performance, defining specific deliverables, and setting measurable standards for evaluation. The agreement supplements the primary employment contract by providing detailed performance criteria while ensuring compliance with Saudi Labor Law, including considerations for religious practices, Saudization requirements, and local business customs. Work Level Agreements are especially valuable for roles where performance can be quantifiably measured and in organizations implementing systematic performance management approaches.
