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1. Parties: Identification of the service provider and client, including full legal names, commercial registration numbers, and authorized representatives
2. Background: Context of the agreement and brief description of the parties' business relationship
3. Definitions: Detailed definitions of key terms used throughout the agreement
4. Scope of Services: Detailed description of services to be provided, including deliverables and performance standards
5. Term and Commencement: Duration of the agreement and conditions for commencement
6. Payment Terms: Pricing, payment schedule, invoicing requirements, and VAT considerations
7. Service Provider's Obligations: Key responsibilities and commitments of the service provider
8. Client's Obligations: Key responsibilities and commitments of the client
9. Performance Standards: Quality metrics, KPIs, and service level requirements
10. Compliance with Laws: Obligation to comply with Saudi laws, including Sharia principles
11. Confidentiality: Protection of confidential information and trade secrets
12. Intellectual Property: Ownership and usage rights of IP created during service delivery
13. Liability and Indemnification: Allocation of risks and responsibilities for damages
14. Force Majeure: Provisions for unforeseen circumstances preventing performance
15. Termination: Conditions and procedures for ending the agreement
16. Dispute Resolution: Procedures for resolving disputes, including jurisdiction of Saudi courts
17. Notices: Communication procedures and contact details
18. General Provisions: Miscellaneous legal provisions including assignment, amendment, and severability
1. Data Protection: Required when services involve processing personal or sensitive data
2. Insurance: Required for high-risk services or when significant liability exposure exists
3. Security Requirements: Needed when services involve access to sensitive systems or facilities
4. Training and Support: Include when service delivery requires ongoing training or support
5. Transition Services: Required when complex service handover is needed at contract end
6. Business Continuity: Important for critical services requiring disaster recovery planning
7. Subcontracting: Include when service provider may need to engage subcontractors
8. Environmental Compliance: Required for services with environmental impact
9. Saudization Requirements: Include when services must comply with Saudi workforce regulations
1. Schedule 1 - Service Specifications: Detailed technical specifications of services to be provided
2. Schedule 2 - Service Levels: Specific performance metrics, KPIs, and measurement methods
3. Schedule 3 - Pricing and Payment Schedule: Detailed breakdown of fees, charges, and payment milestones
4. Schedule 4 - Key Personnel: List of key staff members and their roles in service delivery
5. Schedule 5 - Implementation Plan: Timeline and milestones for service implementation
6. Schedule 6 - Required Documentation: List of documents, permits, and certifications required
7. Schedule 7 - Approved Subcontractors: List of pre-approved subcontractors if applicable
8. Appendix A - Service Report Templates: Standard formats for service performance reporting
9. Appendix B - Contact Details: Detailed contact information for key personnel and escalation paths
Information Technology
Professional Services
Management Consulting
Healthcare Services
Engineering Services
Facilities Management
Education and Training
Telecommunications
Financial Services
Environmental Services
Technical Support Services
Business Process Outsourcing
Legal
Procurement
Operations
Commercial
Risk and Compliance
Project Management
Business Development
Finance
Technical Services
Quality Assurance
Account Management
Service Delivery
Chief Executive Officer
Chief Operating Officer
Legal Counsel
Procurement Manager
Contract Manager
Project Manager
Operations Director
Business Development Manager
Compliance Officer
Risk Manager
Service Delivery Manager
Account Manager
Commercial Director
Technical Director
Quality Assurance Manager
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