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MSA Management Services Agreement
"I need an MSA Management Services Agreement for my Saudi-based technology company to provide IT management and operational services to a government entity, with specific provisions for data security and compliance with public sector regulations, starting March 2025."
1. Parties: Identification of the service provider and recipient, including full legal names, commercial registration numbers, and authorized representatives
2. Background: Context of the agreement, business relationship, and general purpose of the management services arrangement
3. Definitions: Key terms used throughout the agreement, including Services, Effective Date, Confidential Information, etc.
4. Scope of Services: Detailed description of management services to be provided, including general obligations and service standards
5. Term and Termination: Duration of the agreement, renewal provisions, and circumstances for termination
6. Fees and Payment Terms: Compensation structure, payment schedule, expenses, and VAT provisions in compliance with Saudi tax laws
7. Service Provider Obligations: Specific duties, performance standards, and compliance requirements for the service provider
8. Client Obligations: Responsibilities of the client, including provision of information and cooperation
9. Confidentiality: Protection of confidential information and trade secrets
10. Intellectual Property: Ownership and usage rights of IP created during service provision
11. Compliance with Laws: Obligation to comply with Saudi laws, including Sharia principles and regulatory requirements
12. Liability and Indemnification: Limitation of liability and indemnification provisions within Saudi legal framework
13. Force Majeure: Events excusing performance, adapted to Saudi law context
14. Dispute Resolution: Process for resolving disputes, including Saudi court jurisdiction or alternative dispute resolution
15. General Provisions: Standard clauses including notices, amendments, assignment, and entire agreement
1. Personnel and Staffing: Details about key personnel and staffing requirements when specific individuals are critical to service delivery
2. Performance Metrics: Specific KPIs and service levels when measurable performance standards are required
3. Insurance: Insurance requirements when services involve significant risks or regulatory requirements
4. Data Protection: Specific provisions for handling personal or sensitive data when services involve data processing
5. Anti-Corruption: Detailed anti-corruption provisions when dealing with government entities or high-risk sectors
6. Non-Competition: Restrictions on competitive activities where relevant to protect business interests
7. Transition Services: Provisions for service transition at termination when service continuity is critical
8. Shariah Compliance: Specific provisions ensuring Shariah compliance when dealing with Islamic financial institutions
9. Foreign Investment Provisions: Additional provisions when service provider is a foreign entity
1. Schedule 1 - Detailed Services Description: Comprehensive list and description of all management services to be provided
2. Schedule 2 - Fee Schedule: Detailed breakdown of fees, payment structure, and calculation methodologies
3. Schedule 3 - Service Levels: Specific performance metrics, KPIs, and measurement criteria
4. Schedule 4 - Key Personnel: List of key personnel and their roles in service delivery
5. Schedule 5 - Required Reports: Format and frequency of required management and performance reports
6. Schedule 6 - Compliance Requirements: Specific regulatory and compliance requirements applicable to the services
7. Schedule 7 - Client Policies: Relevant client policies and procedures to be followed by service provider
8. Appendix A - Power of Attorney: If required, formal authorization for service provider to act on client's behalf
9. Appendix B - Contact Details: Contact information for key representatives and notices
Authors
Financial Services
Healthcare
Manufacturing
Real Estate
Hospitality
Retail
Technology
Construction
Education
Professional Services
Telecommunications
Energy
Transportation
Facility Management
Legal
Operations
Compliance
Finance
Human Resources
Risk Management
Project Management
Business Development
Commercial
Procurement
Corporate Governance
Strategy
Administration
Chief Executive Officer
Chief Operating Officer
General Manager
Operations Director
Legal Counsel
Compliance Officer
Contract Manager
Project Manager
Business Development Manager
Finance Director
Human Resources Director
Risk Manager
Facility Manager
Commercial Director
Managing Director
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