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1. Service Levels: Include when specific performance metrics or response times need to be contractually guaranteed

2. Additional Services: Include when there's a need to specify how services beyond the retainer scope will be handled

3. Personnel: Include when specific team members or roles need to be guaranteed for service delivery

4. Insurance: Include when specific insurance requirements need to be maintained by either party

5. Data Protection: Include when personal data processing is involved in service delivery

6. Non-Solicitation: Include when there's a need to prevent hiring of each other's staff

7. Force Majeure: Include when specific provisions for unforeseen circumstances are required

8. Change Control: Include when formal processes for changing service scope or terms are needed

1. Schedule 1 - Scope of Services: Detailed description of services included in the monthly retainer

2. Schedule 2 - Fee Schedule: Breakdown of monthly retainer fee and any variable components

3. Schedule 3 - Service Levels: Detailed service level agreements and performance metrics if applicable

4. Schedule 4 - Key Personnel: Details of key team members assigned to the retainer if applicable

5. Appendix A - Report Templates: Standard templates for regular reporting if required

6. Appendix B - Communication Protocols: Agreed communication procedures and escalation paths