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1. Parties: Identification and details of the service provider and client, including registered addresses and company numbers if applicable
2. Background: Context of the agreement and brief description of why the parties are entering into this retainer arrangement
3. Definitions: Key terms used throughout the agreement, including 'Services', 'Retainer Fee', 'Term', and other relevant definitions
4. Term and Commencement: Duration of the agreement, including start date and any initial term requirements
5. Services: Overview of the services to be provided under the retainer arrangement, referring to detailed scope in Schedule
6. Retainer Fee and Payment Terms: Monthly fee amount, payment schedule, invoicing process, and GST considerations
7. Service Provider's Obligations: Key responsibilities and commitments of the service provider
8. Client's Obligations: Key responsibilities and commitments of the client
9. Intellectual Property: Ownership and rights related to work produced under the retainer
10. Confidentiality: Protection of confidential information exchanged during the service relationship
11. Termination: Conditions and process for ending the retainer arrangement
12. General Provisions: Standard contract clauses including governing law, notices, and entire agreement
1. Service Levels: Include when specific performance metrics or response times need to be contractually guaranteed
2. Additional Services: Include when there's a need to specify how services beyond the retainer scope will be handled
3. Personnel: Include when specific team members or roles need to be guaranteed for service delivery
4. Insurance: Include when specific insurance requirements need to be maintained by either party
5. Data Protection: Include when personal data processing is involved in service delivery
6. Non-Solicitation: Include when there's a need to prevent hiring of each other's staff
7. Force Majeure: Include when specific provisions for unforeseen circumstances are required
8. Change Control: Include when formal processes for changing service scope or terms are needed
1. Schedule 1 - Scope of Services: Detailed description of services included in the monthly retainer
2. Schedule 2 - Fee Schedule: Breakdown of monthly retainer fee and any variable components
3. Schedule 3 - Service Levels: Detailed service level agreements and performance metrics if applicable
4. Schedule 4 - Key Personnel: Details of key team members assigned to the retainer if applicable
5. Appendix A - Report Templates: Standard templates for regular reporting if required
6. Appendix B - Communication Protocols: Agreed communication procedures and escalation paths
Professional Services
Legal Services
Consulting
Marketing and Advertising
IT Services
Business Advisory
Accounting Services
Design Services
Management Consulting
Digital Services
Public Relations
Business Services
Legal
Finance
Operations
Commercial
Procurement
Business Development
Account Management
Project Management
Service Delivery
Administration
Managing Director
Chief Executive Officer
Business Development Manager
Contract Manager
Legal Counsel
Operations Manager
Finance Manager
Account Director
Project Manager
Procurement Manager
Commercial Manager
Business Owner
Consultant
Service Delivery Manager
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