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1. Disaster Recovery: Detailed procedures for disaster recovery scenarios, used when enhanced business continuity measures are required

2. Data Migration Services: Terms for data migration services, included when initial data transfer or exit migration services are needed

3. Custom Development: Terms for any custom database development or modification services, included when customization is part of the service

4. Training Services: Details of user training provisions, included when training services are part of the agreement

5. Multi-tenant Services: Specific provisions for shared infrastructure environments, used when the service is provided in a multi-tenant setup

6. Compliance Requirements: Industry-specific compliance requirements, included for regulated sectors like healthcare or financial services

7. Data Processing Agreement: Detailed GDPR compliance terms, required when processing personal data is a significant aspect of the service

1. Schedule 1: Service Level Specifications: Detailed technical specifications of service levels, including metrics, measurement methods, and reporting formats

2. Schedule 2: Pricing and Payment Terms: Detailed fee structure, including base fees, variable charges, and service credit calculations

3. Schedule 3: Technical Requirements: Specific technical requirements for the database service, including hardware, software, and network specifications

4. Schedule 4: Support Procedures: Detailed support procedures, including contact information, escalation paths, and response time commitments

5. Schedule 5: Security Standards: Detailed security requirements and compliance standards

6. Schedule 6: Service Credits: Calculation methods and terms for service credits in case of service level breaches

7. Appendix A: Authorized Users: List of authorized users and access levels

8. Appendix B: Data Handling Procedures: Detailed procedures for data backup, recovery, and retention