The Introduction Agency Agreement serves as the foundational legal document for establishing professional matchmaking services in the Netherlands. This contract type is essential for businesses providing introduction, dating, or networking services, whether through traditional means or digital platforms. It must comply with Dutch civil law, particularly the Dutch Civil Code (Burgerlijk Wetboek) provisions regarding service agreements, as well as EU GDPR requirements for personal data protection. The agreement is typically used when an introduction agency begins working with new clients, outlining service scope, fees, obligations, and protection measures. It includes specific provisions required under Dutch consumer protection laws and incorporates necessary safeguards for both parties' interests.
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1. Parties: Identification of the Introduction Agency and the Client, including full legal names, addresses, and registration details
2. Background: Context of the agreement and brief description of the agency's services
3. Definitions: Definitions of key terms used throughout the agreement
4. Services: Detailed description of the introduction/matchmaking services provided
5. Agency Obligations: The agency's commitments, responsibilities, and service standards
6. Client Obligations: Client's responsibilities, including providing accurate information and following agency guidelines
7. Fees and Payment: Service fees, payment terms, and refund policies
8. Term and Termination: Duration of the agreement and conditions for termination
9. Data Protection and Privacy: GDPR compliance measures and data handling procedures
10. Confidentiality: Obligations regarding confidential information handling
11. Liability and Indemnification: Limitations of liability and indemnification provisions
12. General Provisions: Standard contractual clauses including governing law, notices, and amendments
1. Success Fee: Additional fee structures based on successful matches - include when agency operates on a success fee model
2. Background Checks: Procedures for verification of client information - include when agency provides verification services
3. Online Services: Terms specific to digital platform usage - include when agency operates an online platform
4. International Services: Cross-border matching provisions - include for agencies operating internationally
5. Events and Activities: Terms for organized events - include when agency offers in-person events
6. Coaching Services: Terms for additional relationship coaching - include when agency offers coaching
7. Membership Levels: Different service tiers and benefits - include when agency offers tiered services
8. Insurance Requirements: Insurance obligations - include for high-value or specialized matching services
1. Schedule 1 - Service Packages: Detailed description of different service packages and their specific inclusions
2. Schedule 2 - Fee Schedule: Comprehensive breakdown of all fees, charges, and payment terms
3. Schedule 3 - Privacy Policy: Detailed privacy policy and data protection procedures
4. Schedule 4 - Code of Conduct: Agency's professional standards and ethical guidelines
5. Schedule 5 - Complaint Procedure: Process for handling disputes and complaints
6. Appendix A - Client Profile Form: Standard form for collecting client information and preferences
7. Appendix B - Service Level Agreement: Detailed service standards and performance metrics
Authors
Relevant legal definitions
Clauses
Relevant Industries
Professional Services
Personal Services
Dating Services
Executive Search
Business Networking
Consultancy Services
Social Services
Digital Services
Lifestyle Services
Professional Networking
Relevant Teams
Legal
Compliance
Business Development
Client Relations
Operations
Customer Service
Sales
Risk Management
Data Protection
Contract Administration
Relevant Roles
Managing Director
Legal Counsel
Compliance Officer
Business Development Manager
Client Relations Manager
Matchmaking Consultant
Privacy Officer
Contract Manager
Operations Director
Customer Service Manager
Professional Matchmaker
Agency Owner
Sales Director
Risk Manager
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