Document background
The Customer Development Agreement is essential for any business relationship where custom software or technology solutions are being developed for a specific customer. This contract type is particularly crucial in the Netherlands, where it must comply with Dutch civil law and EU regulations. It is used when a customer requires bespoke development services, whether for software applications, technology platforms, or digital solutions. The agreement comprehensively covers project specifications, development methodologies, delivery timelines, acceptance procedures, and payment terms. It also addresses critical legal aspects such as intellectual property rights, data protection (especially under GDPR), liability limitations, and warranty provisions. This document is particularly important in the Dutch market where technology development projects must balance innovation with strict regulatory compliance, making it essential for both service providers and customers to have clear, legally-sound terms governing their development relationship.
