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Agreement Between Customer And Supplier
"I need an Agreement Between Customer And Supplier for a software development company providing custom IT services to enterprise clients in Ireland, with specific focus on data protection, service level agreements, and intellectual property rights."
1. Parties: Identifies and provides full legal details of the customer and supplier
2. Background: Explains the context and purpose of the agreement
3. Definitions: Defines key terms used throughout the agreement
4. Supply of Goods/Services: Details the goods and/or services to be provided by the supplier
5. Pricing and Payment Terms: Specifies prices, payment schedules, and payment methods
6. Delivery and Performance: Outlines delivery terms, timelines, and performance standards
7. Quality and Standards: Defines quality requirements and applicable standards
8. Warranties and Representations: States warranties provided by the supplier and representations made by both parties
9. Term and Termination: Specifies contract duration and circumstances for termination
10. Liability and Indemnification: Defines liability limits and indemnification obligations
11. Confidentiality: Addresses handling of confidential information
12. Data Protection: Covers GDPR compliance and data handling requirements
13. Force Majeure: Addresses unforeseeable circumstances preventing performance
14. Governing Law and Jurisdiction: Specifies Irish law as governing law and jurisdiction
15. General Provisions: Includes standard boilerplate clauses like entire agreement, severability, and notices
1. Insurance: Required when supplier needs specific insurance coverage
2. Intellectual Property Rights: Needed when IP is created or licensed as part of the agreement
3. Change Control: Important for long-term or complex supply arrangements
4. Service Levels: Required for service contracts with specific performance metrics
5. Security Requirements: Necessary when supplier handles sensitive data or requires access to customer systems
6. Compliance with Laws: Detailed section needed for regulated industries or specific compliance requirements
7. Personnel: Important when supplier staff will work on customer premises or interface with customer
8. Business Continuity: Required for critical suppliers or long-term relationships
9. Environmental Requirements: Needed for suppliers with environmental impact or sustainability requirements
10. Anti-Bribery and Corruption: Important for international trade or high-value contracts
1. Schedule 1 - Goods/Services Description: Detailed specification of goods/services to be supplied
2. Schedule 2 - Pricing Schedule: Detailed breakdown of prices, rates, and charging structure
3. Schedule 3 - Service Levels: Detailed service level requirements and measurement criteria
4. Schedule 4 - Key Personnel: Details of key supplier staff and their roles
5. Schedule 5 - Data Processing Agreement: Detailed GDPR-compliant data processing terms
6. Schedule 6 - Change Control Procedure: Process for managing changes to goods/services
7. Appendix A - Technical Requirements: Technical specifications and requirements
8. Appendix B - Form of Purchase Order: Standard form for ordering goods/services under the agreement
Authors
Retail
Manufacturing
Technology
Professional Services
Construction
Healthcare
Financial Services
Telecommunications
Food and Beverage
Energy
Logistics
Education
Hospitality
Software
Consulting
Legal
Procurement
Finance
Operations
Supply Chain
Commercial
Compliance
Risk Management
Sales
Business Development
Contract Management
Vendor Management
Procurement Manager
Commercial Director
Legal Counsel
Supply Chain Manager
Operations Director
Finance Manager
Contract Manager
Purchasing Officer
Business Development Manager
Compliance Officer
Risk Manager
Sales Director
Account Manager
General Counsel
Chief Financial Officer
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