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Agency SOW
"I need an Agency SOW under Irish law for a software development agency that will provide custom application development services for our fintech platform, with specific focus on data protection compliance and including service levels for response times and system availability."
1. Parties: Identification of the principal and agent, including registered addresses and company details
2. Background: Reference to the master agency agreement and context for this specific SOW
3. Definitions: Key terms specific to this SOW, incorporating definitions from the master agreement
4. Scope of Services: Detailed description of the specific services to be provided under this SOW
5. Deliverables: Specific outputs or deliverables to be provided, including acceptance criteria
6. Timeline and Milestones: Project timeline, key dates, and milestone deliverables
7. Charges and Payment Terms: Fees, expenses, and payment schedule specific to this SOW
8. Service Levels: Performance standards and metrics specific to this SOW
9. Personnel: Key personnel assignments, roles, and responsibilities
10. Reporting and Governance: Project-specific reporting requirements and governance structure
11. Term and Termination: Duration of the SOW and any SOW-specific termination provisions
1. Compliance Requirements: Include when specific regulatory or industry compliance requirements apply to the services
2. Data Processing: Include when the services involve processing personal data, specifying GDPR requirements
3. Security Requirements: Include when the services involve access to systems or sensitive information
4. Business Continuity: Include for critical services requiring specific continuity arrangements
5. Transition Services: Include when specific transition-in or transition-out services are required
6. Third Party Requirements: Include when services involve interaction with or dependence on third parties
7. Location of Services: Include when service location is critical or involves multiple jurisdictions
8. Training Requirements: Include when specific training or knowledge transfer is required
1. Schedule 1 - Detailed Service Description: Comprehensive technical specification of services and deliverables
2. Schedule 2 - Charges and Payment: Detailed pricing breakdown, rate cards, and payment milestones
3. Schedule 3 - Service Levels and KPIs: Detailed service level specifications and measurement criteria
4. Schedule 4 - Implementation Plan: Detailed project plan, dependencies, and timeline
5. Schedule 5 - Personnel: CVs and details of key personnel, role descriptions
6. Appendix A - Technical Requirements: Technical specifications, systems requirements, and standards
7. Appendix B - Security Requirements: Detailed security protocols and compliance requirements
8. Appendix C - Forms and Templates: Standard forms for reporting, acceptance, and other operational processes
Authors
Technology
Professional Services
Financial Services
Manufacturing
Retail
Healthcare
Telecommunications
Marketing and Advertising
Construction
Energy
Consulting
Software Development
Business Process Outsourcing
Legal
Procurement
Commercial
Operations
Finance
Compliance
Project Management Office
Business Development
Sales
Vendor Management
Risk Management
Contract Administration
Commercial Director
Procurement Manager
Legal Counsel
Contract Manager
Project Manager
Business Development Manager
Operations Director
Account Manager
Compliance Officer
Finance Manager
Program Manager
Vendor Manager
Sales Director
Agency Relationship Manager
Chief Operating Officer
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