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1. Environmental Compliance: Additional section for customers requiring specific environmental standards or green data center certifications

2. Disaster Recovery: Optional detailed disaster recovery procedures and commitments, recommended for financial sector clients

3. Multi-site Services: Additional provisions for customers requiring services across multiple data center locations

4. Professional Services: Additional terms for supplementary professional services like remote hands or installation services

5. Hardware Leasing: Terms for optional hardware leasing or equipment provision services

6. Migration Services: Terms covering data center migration services, if required

7. Compliance with Industry Standards: Specific compliance requirements for regulated industries (e.g., financial services, healthcare)

1. Schedule 1 - Service Specifications: Detailed technical specifications of the data center facilities and services

2. Schedule 2 - Service Level Metrics: Detailed metrics, measurement methods, and thresholds for each service level

3. Schedule 3 - Pricing and Fee Structure: Detailed pricing information, including base fees and variable charges

4. Schedule 4 - Operating Procedures: Detailed procedures for access, maintenance, and emergency responses

5. Schedule 5 - Security Protocols: Detailed security procedures, access controls, and compliance requirements

6. Schedule 6 - Service Credit Calculations: Detailed formulas and examples for service credit calculations

7. Appendix A - Facility Floor Plans: Layout and specifications of the customer's allocated space

8. Appendix B - Contact Information: List of key contacts and escalation procedures

9. Appendix C - Incident Response Plan: Detailed procedures for responding to various types of incidents