��������Ƶ

1. Business Continuity and Disaster Recovery: Required for critical services or when business continuity is essential

2. Change Control Procedure: Include when services are likely to require regular modifications

3. Transition and Exit Management: Important for complex services or when service transfer is likely

4. Regulatory Compliance: Required for regulated industries or services

5. Subcontracting: Include when supplier may use subcontractors

6. Insurance Requirements: Include for high-risk services or when required by corporate policy

7. Environmental and Social Responsibility: Include when sustainability or social responsibility is important

8. Parent Company Guarantee: Include when financial security is required

1. Schedule 1 - Service Descriptions: Detailed specifications of each service to be provided

2. Schedule 2 - Service Levels and KPIs: Detailed performance metrics and measurement methodologies

3. Schedule 3 - Charges: Detailed pricing structure and payment terms

4. Schedule 4 - Customer Dependencies: Detailed customer obligations and requirements

5. Schedule 5 - Technical Requirements: Technical specifications and requirements

6. Schedule 6 - Security Requirements: Detailed security protocols and requirements

7. Schedule 7 - Data Processing Agreement: Detailed data protection terms compliant with Swiss FADP

8. Schedule 8 - Change Control Procedure: Detailed process for managing changes

9. Appendix A - Authorized Personnel: List of key personnel and contacts

10. Appendix B - Forms and Templates: Standard forms for reporting and communications