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SLA Asset Management
"I need an SLA Asset Management agreement for a Canadian pension fund's real estate portfolio, starting March 2025, with specific emphasis on ESG compliance and quarterly performance reporting requirements."
1. Parties: Identification of the service provider and client, including full legal names and addresses
2. Background: Context of the agreement and brief description of the parties' business relationship
3. Definitions: Detailed definitions of technical terms, industry-specific terminology, and key concepts used throughout the agreement
4. Scope of Services: Detailed description of asset management services to be provided, including asset classes covered and management approach
5. Service Levels: Specific performance metrics, standards, and KPIs that the service provider must meet
6. Provider Responsibilities: Detailed obligations of the service provider including reporting, monitoring, and maintenance duties
7. Client Responsibilities: Client obligations, including providing access, information, and necessary authorizations
8. Fees and Payment Terms: Detailed fee structure, payment schedule, and billing procedures
9. Compliance and Regulatory Requirements: Obligations to comply with Canadian regulations and industry standards
10. Term and Termination: Duration of the agreement, renewal terms, and termination conditions
11. Confidentiality: Protection of confidential information and data privacy requirements
12. Liability and Indemnification: Allocation of risks, limitation of liability, and indemnification provisions
13. Force Majeure: Circumstances under which parties are excused from performance
14. Dispute Resolution: Procedures for resolving disputes, including jurisdiction and governing law
15. General Provisions: Standard boilerplate clauses including notices, amendments, and assignment
1. Disaster Recovery: Procedures for maintaining service continuity in emergency situations - include if managing critical assets
2. Environmental, Social and Governance (ESG): ESG considerations in asset management - include if client requires ESG compliance
3. Insurance Requirements: Specific insurance coverage requirements - include for high-value asset management
4. Technology and Systems Access: Terms governing use of proprietary systems - include if providing software access
5. Training and Support: Provisions for training client personnel - include if knowledge transfer is required
6. Transition Services: Procedures for transitioning assets from previous manager - include for complex transitions
7. Multi-jurisdiction Compliance: Additional compliance requirements - include if operating across multiple Canadian provinces
8. Sub-contractor Terms: Rules governing use of sub-contractors - include if sub-contractors will be used
1. Schedule A - Service Level Specifications: Detailed metrics, KPIs, and performance standards
2. Schedule B - Fee Schedule: Detailed breakdown of all fees, charges, and payment terms
3. Schedule C - Asset Register: Comprehensive list of assets under management
4. Schedule D - Reporting Requirements: Templates and specifications for required reports
5. Schedule E - Emergency Contact Protocol: List of key contacts and escalation procedures
6. Appendix 1 - Technical Requirements: Technical specifications and system requirements
7. Appendix 2 - Compliance Checklist: Regulatory and compliance requirements checklist
8. Appendix 3 - Service Credit Calculation: Methodology for calculating service credits for performance failures
Authors
Financial Services
Investment Management
Banking
Insurance
Pension Funds
Real Estate
Infrastructure
Private Equity
Wealth Management
Corporate Treasury
Public Sector
Institutional Investment
Legal
Compliance
Risk Management
Investment Operations
Portfolio Management
Client Relations
Finance
Treasury
Operations
Investment Strategy
Due Diligence
Regulatory Affairs
Chief Investment Officer
Portfolio Manager
Asset Management Director
Compliance Officer
Risk Manager
Investment Analyst
Operations Manager
Legal Counsel
Financial Controller
Relationship Manager
Investment Operations Director
Chief Financial Officer
Treasury Manager
Fund Administrator
Investment Strategist
Due Diligence Officer
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