The Customer License Agreement is a crucial legal document used when a company provides software or digital products to customers in Canada. It establishes the legal framework for the licensing relationship, defining how customers can use the product, payment terms, and respective rights and obligations of both parties. This agreement must comply with Canadian federal laws such as PIPEDA for privacy protection and provincial consumer protection legislation. The Customer License Agreement typically includes provisions for intellectual property rights, warranty terms, liability limitations, and support services. It's particularly important for software companies, SaaS providers, and any business licensing digital products in the Canadian market, requiring careful consideration of both common law and civil law principles (especially for Quebec-based transactions).
Your data doesn't train Genie's AI
You keep IP ownership of your information
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
OR
Let Ƶ's market-leading legal AI identify missing terms, unusual language, compliance issues and more - in just seconds.
1. Parties: Identification of the licensor and licensee with full legal names and addresses
2. Background: Context of the agreement and brief description of the software/product being licensed
3. Definitions: Detailed definitions of key terms used throughout the agreement
4. License Grant: Scope of the license, permitted uses, and restrictions
5. License Fees and Payment: Payment terms, fee structure, and payment methods
6. Term and Termination: Duration of the agreement and termination rights
7. User Obligations: Customer's responsibilities and usage restrictions
8. Intellectual Property Rights: Protection of IP rights and ownership declarations
9. Confidentiality: Protection of confidential information and trade secrets
10. Privacy and Data Protection: PIPEDA compliance and data handling requirements
11. Limited Warranty: Warranty terms and disclaimers
12. Limitation of Liability: Limits on liability and exclusions
13. Indemnification: Mutual or one-way indemnification obligations
14. General Provisions: Standard boilerplate including governing law, notices, and assignment
1. Professional Services: Include when implementation, training, or consulting services are provided
2. Service Level Agreement: Include for software-as-a-service (SaaS) products
3. Hardware Requirements: Include when specific hardware is required or provided
4. Third-Party Components: Include when third-party software or services are incorporated
5. Export Controls: Include when software may be subject to export regulations
6. Disaster Recovery: Include for critical software systems or SaaS offerings
7. Insurance Requirements: Include for high-value or high-risk implementations
8. Source Code Escrow: Include when source code escrow is offered
1. Schedule A - Product Description: Detailed description of the licensed software/product
2. Schedule B - License Fees: Detailed fee structure and payment schedule
3. Schedule C - Technical Requirements: System requirements and technical specifications
4. Schedule D - Support Services: Description of support and maintenance services
5. Schedule E - Service Level Agreement: Detailed service levels and metrics (for SaaS)
6. Schedule F - Data Processing Agreement: Detailed terms for handling personal data
7. Appendix 1 - Acceptable Use Policy: Rules and restrictions for product usage
8. Appendix 2 - Security Requirements: Security standards and requirements
Authors
Relevant legal definitions
Clauses
Relevant Industries
Technology
Software Development
Cloud Services
E-commerce
Financial Services
Healthcare
Education
Manufacturing
Professional Services
Media and Entertainment
Telecommunications
Retail
Relevant Teams
Legal
Sales
Product
Compliance
Information Technology
Customer Success
Business Development
Executive Leadership
Operations
Information Security
Relevant Roles
Chief Legal Officer
Legal Counsel
Contract Manager
Licensing Manager
Sales Director
Account Executive
Chief Technology Officer
Product Manager
Privacy Officer
Compliance Manager
Chief Executive Officer
Chief Commercial Officer
Business Development Manager
Customer Success Manager
Find the exact document you need
Beta License Agreement
A Canadian-law governed agreement for pre-release software testing, defining terms for beta access, feedback, and liability.
find out more
Boilerplate EULA
A Canadian-law compliant End User License Agreement setting terms and conditions for software use, including license grants, restrictions, and legal protections.
find out more
Model License Agreement
A standardized Canadian license agreement template for intellectual property and technology transfers, compliant with federal and provincial requirements.
find out more
Business License Agreement
A Canadian-law governed agreement granting rights to operate a business using the licensor's intellectual property and business system.
find out more
Technical License Agreement
A Canadian-law governed agreement for licensing technical intellectual property, including terms for usage, maintenance, and compliance requirements.
find out more
Open Source EULA
Canadian-compliant Open Source EULA establishing terms for software distribution and use under Canadian federal and provincial laws.
find out more
Authorized User Agreement
A Canadian-law governed agreement defining terms and conditions for authorized access to systems or services, ensuring compliance with federal and provincial regulations.
find out more
Online User Agreement
A Canadian-law governed agreement setting out terms and conditions for users of online services, ensuring compliance with federal and provincial requirements.
find out more
As Is License Agreement
A Canadian-law governed agreement for licensing materials 'as is' without warranties, transferring usage rights while protecting the licensor through explicit disclaimers.
find out more
Basic License Agreement
A Canadian-law governed agreement establishing terms for licensing intellectual property or proprietary assets between a licensor and licensee.
find out more
Trademark License Agreement Between Parent And Subsidiary
A Canadian law-governed agreement establishing trademark licensing terms between a parent company and its subsidiary, ensuring proper intellectual property management and compliance with Canadian regulations.
find out more
Medical Device License Agreement
Canadian-law governed agreement for medical device licensing, compliant with federal and provincial healthcare regulations.
find out more
Venue License Agreement
A Canadian legal agreement establishing temporary usage rights for a venue, including terms, conditions, and regulatory compliance requirements.
find out more
End User Service Agreement
A Canadian-law governed agreement defining terms and conditions for end users accessing digital services, ensuring compliance with federal and provincial regulations.
find out more
Basic EULA
A Canadian-law governed End User License Agreement defining software usage terms and conditions between provider and user, compliant with Canadian federal and provincial regulations.
find out more
Reseller License Agreement
A Canadian-law governed agreement establishing terms for product/service resale rights, including licensing, distribution, and commercial terms.
find out more
Non Exclusive Software License Agreement
A Canadian-law governed agreement granting non-exclusive rights to use software, defining usage terms, fees, and obligations between licensor and licensee.
find out more
Commercial Software License Agreement
A Canadian-law governed agreement establishing terms and conditions for commercial software licensing, including usage rights, restrictions, and compliance requirements.
find out more
Terms Of Use EULA
Canadian-law governed Terms of Use/EULA defining rights and obligations for software or digital service usage, ensuring compliance with federal and provincial regulations.
find out more
Limited Copyright License Agreement
A Canadian legal agreement that grants specific, limited rights to use copyrighted material while maintaining the original owner's copyright under Canadian law.
find out more
Retail License Agreement
A Canadian-law governed agreement establishing retail licensing rights and obligations between a brand owner and retailer.
find out more
Network User Agreement
A Canadian-law governed agreement establishing terms and conditions for network access and usage, ensuring compliance with federal and provincial regulations.
find out more
Digital License Agreement
A Canadian-law governed agreement establishing terms for digital product licensing, compliant with federal and provincial regulations.
find out more
Trial License Agreement
A Canadian-law agreement governing the temporary license of software or technology for evaluation purposes, including trial terms and IP protection.
find out more
Limited Use License Agreement
A Canadian-law governed agreement that sets out restricted terms for using licensed intellectual property, software, or content, with specific usage limitations and protections.
find out more
White Label Software License Agreement
A Canadian-law governed agreement enabling software rebranding and distribution rights between a software provider and a white label partner.
find out more
Application License Agreement
A Canadian-law governed agreement establishing terms for software licensing, usage, and distribution, incorporating federal and provincial requirements for software licensing and digital services.
find out more
Use License Agreement
A Canadian-law governed agreement establishing terms for licensed use of intellectual property, software, or other proprietary assets.
find out more
Subscription License Agreement
Canadian-law governed agreement for subscription-based access to software, content, or services, suitable for both B2B and B2C relationships.
find out more
Single User License Agreement
A Canadian law-governed agreement defining terms and conditions for individual software use, including license scope, restrictions, and user rights.
find out more
Single Use License Agreement
A Canadian law-governed agreement granting one-time or limited use rights to intellectual property, content, or technology, with specific usage terms and restrictions.
find out more
Service Use Agreement
Canadian-law governed agreement establishing terms and conditions for service provision, ensuring compliance with federal and provincial regulations.
find out more
Media License Agreement
A Canadian-law governed agreement establishing terms for media content licensing, including usage rights, territorial restrictions, and regulatory compliance.
find out more
Freeware EULA
Canadian-compliant End User License Agreement for free software distribution, addressing usage rights, privacy, and liability under Canadian law.
find out more
Exclusive Software License Agreement
A Canadian-law governed agreement granting exclusive rights to use and distribute software, with comprehensive terms for licensing, maintenance, and IP protection.
find out more
Evaluation License Agreement
A Canadian-law governed agreement allowing temporary access to proprietary technology or software for evaluation purposes.
find out more
Copyright License Agreement For Written Work
A Canadian-law governed agreement that licenses rights to written work from a copyright holder to a licensee, establishing usage terms and protecting both parties' interests.
find out more
Storage Licence Agreement
A Canadian legal agreement establishing terms for storage space usage between a facility operator and customer, incorporating federal and provincial requirements.
find out more
Service User Agreement
A Canadian-law governed agreement defining terms and conditions for service provision between service providers and users, incorporating federal and provincial legal requirements.
find out more
Master Use License Agreement
A Canadian-law governed agreement establishing terms for licensed use of proprietary material between a licensor and licensee.
find out more
Game License Agreement
A Canadian-law agreement governing the licensing and distribution rights of video games between rights holders and licensees.
find out more
Site License Agreement
A Canadian-law governed agreement establishing terms for organization-wide software or content usage at specified locations.
find out more
Master Software License Agreement
A Canadian-law governed master agreement establishing terms for software licensing, usage rights, and related services between software providers and their customers.
find out more
Master Software Agreement
A Canadian-law governed framework agreement establishing comprehensive terms for software licensing and related services between providers and customers.
find out more
Hardware License Agreement
A Canadian-law governed agreement establishing terms for hardware technology licensing, including usage rights, maintenance, and warranties.
find out more
Click Wrap Agreement
A Canadian-law governed electronic agreement where users accept terms and conditions through explicit online actions such as clicking an "I Agree" button.
find out more
User Service Agreement
A Canadian-law governed agreement defining the terms and conditions between service providers and users, ensuring compliance with federal and provincial regulations.
find out more
On Premise Software License Agreement
A Canadian law-governed agreement establishing terms for on-premise software licensing, including usage rights, obligations, and compliance requirements.
find out more
Customer License Agreement
A Canadian-law governed agreement establishing terms for software licensing to customers, including usage rights, fees, and compliance with federal/provincial regulations.
find out more
No Liabilities Agreement
A Canadian-law governed agreement that establishes liability waivers between parties, structured to comply with federal and provincial legal requirements.
find out more
Limited License Agreement
A Canadian-law governed agreement that grants restricted rights to use intellectual property or technology while maintaining the owner's fundamental rights.
find out more
App User Agreement
A legally binding agreement governing app usage and user rights under Canadian law, establishing terms between app providers and end users.
find out more
App License Agreement
A Canadian-law governed agreement defining the terms and conditions for software application usage, ensuring compliance with federal and provincial regulations while protecting both provider and user interests.
find out more
Video License Agreement
A Canadian-law governed agreement for licensing and distribution of video content, incorporating federal broadcasting and content regulations.
find out more
Open Source License Agreement
A Canadian law-governed agreement setting terms for open source software distribution, modification, and use, balancing user rights with creator protections.
find out more
Freeware License Agreement
A Canadian-law governed agreement establishing terms for free software distribution, protecting provider rights while defining user permissions.
find out more
Content License Agreement
A Canadian-law governed agreement establishing terms for content licensing between content owners and users, incorporating federal and provincial regulatory requirements.
find out more
Commercial Licence Agreement
A Canadian-law governed agreement granting commercial rights to use, distribute, or commercialize intellectual property, technology, products, or services.
find out more
User Agreement And Privacy Policy
A Canadian-compliant user agreement and privacy policy document governing service usage and data protection practices under federal and provincial privacy laws.
find out more
Terms Of Use Agreement
A Canadian-law governed agreement establishing terms and conditions for website or application usage, ensuring compliance with federal and provincial regulations while protecting both service provider and users.
find out more
Licensing Agreement
A Canadian-law governed agreement establishing terms for the licensed use of intellectual property or proprietary assets between a licensor and licensee.
find out more
Software As A Service License Agreement
A Canadian-law governed agreement establishing terms for Software as a Service (SaaS) delivery, including usage rights, data protection, and service levels.
find out more
Service License Agreement
A Canadian-law governed agreement establishing terms for licensed service delivery, including usage rights, service levels, and compliance requirements.
find out more
Product License Agreement
A Canadian-law governed agreement establishing terms for product licensing, including usage rights, restrictions, and commercial terms.
find out more
Perpetual Licence Agreement
A Canadian-law governed agreement granting permanent rights to use software or technology, with defined usage terms and ongoing obligations.
find out more
End User License Agreement
A Canadian-law governed agreement establishing terms and conditions for software use, incorporating federal and provincial requirements for end user licensing.
find out more
Database License Agreement
A Canadian-law governed agreement establishing terms for database licensing, including access rights, usage terms, and compliance with federal and provincial data protection requirements.
find out more
Software License Agreement
A Canadian-law governed agreement defining terms and conditions for software licensing, including usage rights, obligations, and compliance requirements.
find out more
User Access Agreement
A Canadian-law governed agreement defining terms and conditions for accessing and using digital services, including user rights, privacy, and security requirements.
find out more
ұԾ’s Security Promise
Genie is the safest place to draft. Here’s how we prioritise your privacy and security.
Your documents are private:
We do not train on your data; ұԾ’s AI improves independently
All data stored on Genie is private to your organisation
Your documents are protected:
Your documents are protected by ultra-secure 256-bit encryption
We are ISO27001 certified, so your data is secure
Organizational security:
You retain IP ownership of your documents and their information
You have full control over your data and who gets to see it
.png)