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1. 1. Parties: Details of the digital agency and the client
2. 2. Background: Context of the agreement and relationship between parties
3. 3. Definitions: Key terms used throughout the agreement including digital services, deliverables, and technical terminology
4. 4. Services: Detailed scope of digital services to be provided, including digital marketing, website development, content creation, etc.
5. 5. Payment Terms: Fees, payment schedule, invoicing procedures, and any performance-based compensation
6. 6. Intellectual Property Rights: Ownership and usage rights of created content, source code, designs, and marketing materials
7. 7. Confidentiality: Protection of confidential information, trade secrets, and client data
8. 8. Data Protection and Privacy: Compliance with PDPA and data protection requirements
9. 9. Term and Termination: Duration of agreement, renewal terms, and termination provisions
10. 10. General Provisions: Standard boilerplate clauses including governing law, dispute resolution, and notices
1. Performance Metrics: Specific KPIs, metrics, and performance measurement criteria for digital campaigns and projects
2. Data Processing Agreement: Detailed terms for handling personal data, including cross-border transfers and GDPR compliance if applicable
3. Service Level Agreement: Response times, availability, and support services for digital platforms and campaigns
4. Change Management: Procedures for handling changes to scope, deliverables, or technical requirements
5. Compliance with Platform Policies: Adherence to specific social media, advertising platform, or marketplace requirements
1. Schedule 1: Scope of Services: Detailed breakdown of digital services, deliverables, and technical specifications
2. Schedule 2: Fee Schedule: Comprehensive pricing structure, payment milestones, and additional costs
3. Schedule 3: Service Level Agreement: Detailed performance metrics, response times, and service standards
4. Appendix A: Project Timeline: Project phases, milestones, and delivery schedules
5. Appendix B: Technical Requirements: Platform specifications, technical standards, and compatibility requirements
6. Appendix C: Compliance Checklist: List of relevant regulations and compliance requirements under Singapore law
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