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Client Disengagement Letter

Client Disengagement Letter Template for Singapore

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Key Requirements PROMPT example:

Client Disengagement Letter

"I need a Client Disengagement Letter to terminate services with a long-term consulting client due to a conflict of interest, with the disengagement to take effect from March 15, 2025, and including specific provisions for the handover of ongoing projects."

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What is a Client Disengagement Letter?

The Client Disengagement Letter is a crucial document used when a professional service provider needs to formally end their relationship with a client in Singapore. This document should be used when terminating any ongoing professional engagement, whether due to completed work, conflicts of interest, non-payment, or other legitimate reasons. The letter must comply with Singapore's legal framework, particularly the Legal Profession Act and Professional Conduct Rules, ensuring proper documentation of the termination process, protection of client interests, and fulfillment of professional obligations. It typically includes specific details about outstanding matters, document handling, final billing, and transition arrangements.

What sections should be included in a Client Disengagement Letter?

1. Client Information: Full name and contact details of the client

2. Reason for Disengagement: Clear explanation of why the professional relationship is being terminated

3. Effective Date: Specific date when the disengagement becomes effective

4. Outstanding Matters: List of pending work and current status

5. Final Billing: Details of final invoicing and payment arrangements

6. Document Return: Process for returning client documents and materials

What sections are optional to include in a Client Disengagement Letter?

1. Alternative Service Provider: RecommeNDAtions for alternative service providers, used when appropriate and requested

2. Transition Plan: Detailed plan for transitioning work, used for complex matters

3. Conflict Disclosure: Statement about potential conflicts, used when relevant

What schedules should be included in a Client Disengagement Letter?

1. Final Invoice: Detailed billing statement for all services rendered

2. Document Inventory: List of all documents being returned to the client

3. Matter Status Report: Detailed status report of all pending matters, if applicable

Authors

Alex Denne

Head of Growth (Open Source Law) @ Ƶ | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

alex.den.21@genieai.co
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Industries

Legal Profession Act (Cap. 161): Primary legislation governing legal professional conduct, including requirements for terminating client relationships and professional obligations during the disengagement process

Legal Profession (Professional Conduct) Rules 2015: Regulatory framework outlining ethical obligations towards clients, requirements for proper handover of client matters, and duty to protect client interests during transition

Personal Data Protection Act 2012 (PDPA): Legislation governing the handling, retention, and disposal of client's personal data, including requirements for data transfer or return during disengagement

Evidence Act (Cap. 97): Law concerning requirements for client documentation, preservation of records, and handling of privileged information during the disengagement process

Limitation Act (Cap. 163): Statute governing limitation periods, requiring consideration of pending deadlines and protection of client's rights during the transition period

Singapore Law Society Guidelines: Professional practice guidelines providing best practices for client disengagement and document retention requirements

Contract Law (Common Law): Common law principles governing terms of engagement termination, notice requirements, and arrangements for outstanding fees

Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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