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Contract For Supply Of Services
"I need a Contract for Supply of Services for my IT consulting company based in Manila to provide software development and maintenance services to a major retail chain, with specific provisions for data protection and service level agreements, starting March 1, 2025."
1. Parties: Identifies and provides full details of the service provider and the client, including registration numbers and addresses
2. Background: Contextualizes the agreement and explains why the parties are entering into it
3. Definitions: Defines key terms used throughout the agreement for clarity and consistency
4. Scope of Services: Detailed description of the services to be provided, including specific deliverables and standards
5. Term and Duration: Specifies the commencement date and duration of the agreement, including any renewal terms
6. Fees and Payment: Details the service fees, payment schedule, invoicing process, and payment terms
7. Service Provider's Obligations: Lists all duties and responsibilities of the service provider
8. Client's Obligations: Specifies the client's responsibilities and obligations to enable service delivery
9. Performance Standards: Defines the expected quality levels and performance metrics for the services
10. Intellectual Property Rights: Addresses ownership and usage rights of any IP created or used during service provision
11. Confidentiality: Protects confidential information exchanged during the service relationship
12. Data Protection: Ensures compliance with Philippine Data Privacy Act requirements
13. Liability and Indemnification: Sets out liability limitations and indemnification obligations
14. Termination: Specifies grounds and procedures for contract termination
15. Governing Law and Jurisdiction: Confirms Philippine law governance and jurisdiction for disputes
16. General Provisions: Includes standard boilerplate clauses like notices, assignment, and entire agreement
1. Insurance: Required when services involve significant risks or regulatory requirements for insurance coverage
2. Service Credits: Include when implementing a service level agreement (SLA) with specific performance metrics
3. Force Majeure: Important for long-term services or when service delivery could be affected by external events
4. Change Control: Necessary for complex or long-term services where scope changes are likely
5. Anti-Corruption Compliance: Required for government contracts or when dealing with public sector clients
6. Subcontracting: Include when the service provider may need to engage subcontractors
7. Training and Knowledge Transfer: Important for technical services requiring client staff training
8. Exit Management: Necessary for complex services requiring transition planning at contract end
1. Schedule 1 - Service Specifications: Detailed technical specifications of the services to be provided
2. Schedule 2 - Service Levels: Specific performance metrics, measurement methods, and service level requirements
3. Schedule 3 - Fee Schedule: Detailed breakdown of fees, rates, and payment terms
4. Schedule 4 - Key Personnel: Lists key staff members responsible for service delivery
5. Schedule 5 - Implementation Plan: Timeline and milestones for service implementation
6. Appendix A - Required Reports: Templates and specifications for required service reports
7. Appendix B - Contact Details: Contact information for key personnel and escalation procedures
8. Appendix C - Compliance Requirements: Specific regulatory or industry compliance requirements applicable to the services
Authors
Information Technology
Professional Services
Consulting
Facilities Management
Healthcare
Education
Manufacturing
Construction
Telecommunications
Financial Services
Business Process Outsourcing
Logistics
Maintenance Services
Security Services
Marketing and Advertising
Research and Development
Legal
Procurement
Operations
Finance
Compliance
Risk Management
Project Management
Quality Assurance
Business Development
Account Management
Service Delivery
Contract Administration
Chief Executive Officer
Chief Operating Officer
Procurement Manager
Contract Manager
Legal Counsel
Operations Director
Project Manager
Service Delivery Manager
Account Manager
Business Development Manager
Finance Director
Compliance Officer
Risk Manager
Technical Director
Quality Assurance Manager
Department Head
Facilities Manager
Human Resources Director
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