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1. Industry-Specific Compliance: Additional compliance requirements for regulated industries (e.g., financial services, healthcare)

2. Multi-Region Services: Specific provisions for services deployed across multiple geographic regions

3. Professional Services: Terms for additional professional services such as implementation or consulting

4. High Availability Options: Enhanced availability commitments and associated terms for critical workloads

5. Data Migration Services: Terms governing data migration services and responsibilities

6. Third-Party Integration: Terms governing integration with third-party services or applications

7. Custom Service Levels: Specific service levels negotiated for particular customer requirements

1. Schedule A - Service Specifications: Detailed technical specifications of compute resources and infrastructure

2. Schedule B - Service Level Metrics: Detailed description of each service level metric and measurement methodology

3. Schedule C - Pricing and Service Credits: Detailed pricing structure and service credit calculations

4. Schedule D - Support Procedures: Detailed support procedures, escalation paths, and contact information

5. Schedule E - Security Standards: Detailed security protocols, certifications, and compliance measures

6. Appendix 1 - Service Locations: List of data centers and service delivery locations

7. Appendix 2 - Authorized Users: Template for designating authorized users and access levels

8. Appendix 3 - Incident Response Plan: Detailed procedures for handling service incidents and outages