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The Complaint Letter For Double Payment is a crucial document used when a customer has accidentally or erroneously made two payments for the same product, service, or invoice in Nigeria. This formal communication is designed to comply with Nigerian consumer protection laws and Central Bank of Nigeria guidelines, providing a structured approach to seeking reimbursement. The letter should be used when there is clear evidence of double payment and initial informal resolution attempts have been unsuccessful. It includes detailed payment information, supporting documentation, and a formal request for refund, while adhering to the specific requirements of Nigerian financial regulations and consumer protection frameworks. This document type is particularly important given the increasing complexity of electronic payment systems and the need for clear documentation in financial dispute resolution.

1. Sender's Details: Full name, address, contact information, and any relevant account/customer numbers

2. Recipient's Details: Name and address of the company/organization, department, and specific person (if known)

3. Subject Line: Clear indication that this is a complaint regarding double payment

4. Payment Details: Specific details about both payments including dates, amounts, and payment methods

5. Error Description: Clear explanation of how the double payment occurred

6. Evidence Statement: Reference to the attached evidence proving the double payment

7. Request for Resolution: Clear statement of the desired outcome (i.e., refund of the duplicate payment)

8. Timeline for Response: Reasonable deadline for expecting a response