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Performance Appraisal Manual
"I need a Performance Appraisal Manual for our manufacturing company with 500 employees in Penang, Malaysia, to be implemented by March 2025, with special emphasis on objective productivity metrics and safety compliance standards."
1. Introduction and Purpose: Overview of the manual's objectives and its role in the organization's performance management system
2. Scope and Application: Defines who is covered by the manual and under what circumstances it applies
3. Definitions: Clear definitions of key terms used throughout the manual
4. Legal Framework: Reference to relevant Malaysian employment laws and regulations
5. Performance Appraisal Cycle: Timeline and frequency of performance reviews
6. Roles and Responsibilities: Detailed responsibilities of employees, managers, HR department, and other stakeholders
7. Performance Criteria and Standards: Description of performance metrics, KPIs, and evaluation criteria
8. Appraisal Process: Step-by-step procedure for conducting performance reviews
9. Rating System: Explanation of the rating scale and scoring methodology
10. Documentation Requirements: Required forms, documents, and record-keeping procedures
11. Review and Appeal Process: Procedures for employees to seek clarification or appeal appraisal results
12. Confidentiality and Data Protection: Guidelines for handling sensitive performance data and compliance with PDPA
1. Remote Employee Evaluation: Special provisions for evaluating remote or hybrid workers
2. Probationary Employee Assessment: Modified appraisal process for employees during probation period
3. Performance Improvement Plans: Detailed procedures for managing underperforming employees
4. Rewards and Recognition: Link between performance appraisals and reward systems
5. Cross-Cultural Considerations: Guidelines for managing performance across different cultural contexts
6. Special Categories: Modified procedures for specific employee categories (e.g., senior management, sales)
7. 360-Degree Feedback: Guidelines for implementing multi-source feedback systems
1. Performance Appraisal Form: Standard template for documenting performance evaluations
2. Goal Setting Template: Form for documenting employee goals and objectives
3. Self-Assessment Form: Template for employee self-evaluation
4. Rating Scale Guide: Detailed descriptions of each rating level with examples
5. Performance Improvement Plan Template: Standard format for documenting performance improvement requirements
6. Feedback Session Guidelines: Best practices and scripts for conducting feedback sessions
7. Timeline and Deadlines: Annual calendar of performance management activities
8. Competency Framework: Detailed description of core and role-specific competencies
Authors
Banking and Financial Services
Manufacturing
Technology
Retail
Healthcare
Education
Professional Services
Construction
Telecommunications
Energy
Transportation and Logistics
Hospitality
Public Sector
Non-Profit Organizations
Human Resources
Legal
Operations
Senior Management
Middle Management
Employee Relations
Training and Development
Compensation and Benefits
Performance Management
Industrial Relations
Chief Executive Officer
Human Resources Director
HR Manager
Performance Management Specialist
Department Manager
Team Leader
Supervisor
Employee Relations Manager
Training and Development Manager
Compensation and Benefits Manager
Line Manager
Operations Manager
General Manager
Department Head
HR Business Partner
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