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Online Business Agreement Template for Malaysia

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Key Requirements PROMPT example:

Online Business Agreement

"I need an Online Business Agreement for my e-commerce marketplace platform that will launch in Malaysia in March 2025, focusing on connecting local artisans with retail buyers and including commission structures and seller verification requirements."

Document background
The Online Business Agreement serves as a foundational document for companies engaging in digital commerce within Malaysia's jurisdiction. This agreement is essential for businesses establishing their online presence, whether through websites, mobile applications, or digital platforms. It addresses critical aspects of online operations including user access, data protection, payment processing, and service delivery, while ensuring compliance with Malaysian regulations such as the Electronic Commerce Act 2006 and Personal Data Protection Act 2010. The agreement is particularly relevant in today's digital economy where businesses increasingly rely on online channels for their operations. It provides necessary legal protection while facilitating digital transactions and establishing clear terms for both service providers and users.
Suggested Sections

1. Parties: Identification of the contracting parties with full legal names and registration details

2. Background: Context of the agreement and brief description of the business relationship

3. Definitions: Definitions of key terms used throughout the agreement

4. Scope of Services: Detailed description of the online business services or products covered

5. Platform Terms: Terms governing the use of the online platform or website

6. User Accounts and Security: Requirements for user authentication and account security

7. Data Protection and Privacy: Compliance with PDPA 2010 and data handling procedures

8. Payment Terms: Pricing, payment methods, and payment processing terms

9. Intellectual Property Rights: Ownership and usage rights of content and technology

10. Service Level Commitments: Performance standards and availability commitments

11. Term and Termination: Duration of agreement and termination conditions

12. Liability and Indemnification: Limitation of liability and indemnification provisions

13. Confidentiality: Protection of confidential information

14. Dispute Resolution: Process for resolving disputes under Malaysian law

15. General Provisions: Standard legal provisions including notices, amendments, and governing law

Optional Sections

1. Physical Goods Delivery: Terms for shipping and delivery when physical products are involved

2. Digital Content License: Specific terms for digital product licensing and usage

3. API Integration: Terms for technical integration and API usage

4. Marketplace Provisions: Additional terms for marketplace-style platforms with multiple sellers

5. International Operations: Specific provisions for cross-border operations

6. Commission Structure: Details of commission arrangements for marketplace or agency models

7. Customer Support: Terms regarding customer service and support obligations

8. Content Moderation: Rules and procedures for content moderation on the platform

Suggested Schedules

1. Schedule 1 - Service Specifications: Detailed technical specifications of the online services

2. Schedule 2 - Pricing Schedule: Detailed pricing structure and payment terms

3. Schedule 3 - Service Level Agreement: Detailed performance metrics and service levels

4. Schedule 4 - Data Processing Agreement: Detailed procedures for handling personal data

5. Schedule 5 - Security Requirements: Technical and organizational security measures

6. Appendix A - Acceptable Use Policy: Rules and restrictions for platform usage

7. Appendix B - Privacy Policy: Detailed privacy practices and data protection measures

8. Appendix C - API Documentation: Technical documentation for API integration if applicable

Authors

Alex Denne

Head of Growth (Open Source Law) @ ¶¶Òõ¶ÌÊÓÆµ | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Relevant legal definitions






























Clauses






























Relevant Industries

E-commerce

Retail

Technology

Digital Services

Financial Services

Healthcare

Education

Professional Services

Media and Entertainment

Telecommunications

Logistics

Tourism

Food and Beverage

Fashion and Apparel

Relevant Teams

Legal

Information Technology

Digital Operations

Compliance

Risk Management

Commercial Operations

Business Development

Product Development

Customer Experience

Marketing

Finance

Operations

Relevant Roles

Chief Executive Officer

Chief Technology Officer

Chief Digital Officer

E-commerce Manager

Digital Operations Manager

Legal Counsel

Compliance Officer

IT Director

Platform Manager

Business Development Manager

Operations Director

Risk Manager

Commercial Manager

Digital Marketing Manager

Product Manager

Contract Administrator

Industries









Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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