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1. Third-Party Integration: Used when the service involves integration with third-party platforms or services

2. White Labeling: Include when allowing rebranding of the service

3. Service Credits: Include when offering compensation for service level failures

4. Disaster Recovery: Required for critical business services requiring specific recovery procedures

5. Marketing and Promotion: Include when parties agree to mutual promotion or marketing rights

6. Training and Support: Used when specific training or support services are part of the agreement

7. Change Control: Include for agreements requiring formal processes for changes to services

8. Source Code Escrow: Used when source code needs to be held in escrow for security

1. Schedule 1 - Service Specification: Detailed technical specifications of the online service

2. Schedule 2 - Service Level Agreement Details: Specific metrics, measurements, and remedies for service levels

3. Schedule 3 - Pricing and Payment Schedule: Detailed pricing structure, payment terms, and calculations

4. Schedule 4 - Data Processing Agreement: Detailed GDPR-compliant data processing terms

5. Schedule 5 - Security Requirements: Detailed security protocols and requirements

6. Schedule 6 - Support Services: Details of support levels, response times, and escalation procedures

7. Appendix A - Authorized Users: List of authorized users and access levels if applicable

8. Appendix B - Technical Requirements: Minimum technical requirements for service use