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Software License And Maintenance Agreement for India

Software License And Maintenance Agreement Template for India

A comprehensive legal agreement governed by Indian law that establishes the terms and conditions for software licensing and ongoing maintenance services. This document outlines the rights granted to use the software, details the maintenance and support services to be provided, specifies payment terms, and addresses intellectual property rights. It incorporates provisions compliant with Indian IT laws, including the Information Technology Act 2000 and related regulations, while addressing data protection, service levels, and liability limitations. The agreement serves as a master document governing the entire software licensing relationship, including technical specifications, service level commitments, and operational procedures.

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Software License And Maintenance Agreement

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What is a Software License And Maintenance Agreement?

The Software License And Maintenance Agreement is essential for organizations deploying software solutions in India, providing a legally robust framework for software licensing and ongoing support services. This document is typically used when a business needs to license software for its operations while ensuring continued maintenance and support from the provider. It addresses key aspects required under Indian law, including licensing terms, maintenance obligations, service levels, data protection, and dispute resolution. The agreement is structured to comply with Indian IT laws and regulations while protecting both parties' interests in the software licensing relationship. It's particularly important for ensuring clarity on intellectual property rights, service delivery standards, and compliance with local regulatory requirements, making it a crucial document for any significant software deployment in India.

What sections should be included in a Software License And Maintenance Agreement?

1. Parties: Identifies and provides details of the contracting parties - the licensor (software provider) and licensee (customer)

2. Background: Describes the context of the agreement, including the software product and the parties' intentions

3. Definitions: Defines key terms used throughout the agreement for clarity and consistency

4. Grant of License: Specifies the type, scope, and terms of the software license being granted

5. License Restrictions: Details limitations and prohibited uses of the software

6. Maintenance Services: Describes the maintenance and support services to be provided

7. Service Levels: Specifies the performance standards and response times for maintenance services

8. Fees and Payment Terms: Details the license fees, maintenance fees, payment schedule, and payment terms

9. Intellectual Property Rights: Establishes ownership of IP and protects the licensor's rights in the software

10. Confidentiality: Protects confidential information exchanged between the parties

11. Warranties and Representations: States the warranties provided for the software and services

12. Limitation of Liability: Limits the parties' liability under the agreement

13. Term and Termination: Specifies the duration of the agreement and termination rights

14. Post-Termination Obligations: Outlines obligations that survive after agreement termination

15. Governing Law and Jurisdiction: Specifies that Indian law governs and establishes jurisdiction for disputes

16. General Provisions: Includes standard boilerplate clauses like notices, assignment, and severability

What sections are optional to include in a Software License And Maintenance Agreement?

1. Third-Party Software: Include when the licensed software incorporates third-party components

2. Data Protection: Include when personal data processing is involved in software operation

3. Disaster Recovery: Include for critical software systems requiring backup and recovery procedures

4. Source Code Escrow: Include when source code escrow arrangements are required

5. Training Services: Include when user training is part of the agreement

6. Professional Services: Include when additional implementation or customization services are required

7. Export Controls: Include for cross-border licenses or when export regulations apply

8. Insurance: Include when specific insurance coverage is required

9. Change Control: Include when formal processes for changes to software or services are needed

What schedules should be included in a Software License And Maintenance Agreement?

1. Software Description: Detailed description of the licensed software, including versions and components

2. Technical Specifications: Technical requirements, system specifications, and compatibility requirements

3. Service Level Agreement: Detailed service levels, metrics, and performance standards

4. Maintenance Services Scope: Detailed description of maintenance and support services

5. Fee Schedule: Detailed breakdown of all fees, including license fees and maintenance charges

6. Support Procedures: Procedures for requesting and receiving maintenance and support services

7. Acceptable Use Policy: Guidelines and restrictions for software use

8. Security Requirements: Security standards and requirements for software operation

Authors

Alex Denne

Head of Growth (Open Source Law) @ Ƶ | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Jurisdiction

India

Publisher

Ƶ

Document Type

License Agreement

Cost

Free to use
Relevant legal definitions



















































Clauses








































Relevant Industries

Information Technology

Banking and Financial Services

Healthcare

Manufacturing

Retail

Telecommunications

Education

Government and Public Sector

Professional Services

E-commerce

Insurance

Automotive

Pharmaceuticals

Media and Entertainment

Relevant Teams

Legal

Information Technology

Procurement

Finance

Operations

Risk and Compliance

Vendor Management

Information Security

Software Asset Management

Commercial

Relevant Roles

Chief Information Officer

IT Director

Legal Counsel

Procurement Manager

Software License Manager

Contract Manager

Technology Officer

Chief Technology Officer

IT Security Manager

Vendor Management Officer

Operations Director

Chief Financial Officer

IT Infrastructure Manager

Commercial Director

Risk Management Officer

Compliance Officer

Industries








Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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