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1. Sender Details: Full legal name, address, and contact information of the creditor or their representative
2. Recipient Details: Full legal name and address of the debtor, including any relevant reference numbers
3. Date: Current date of the letter
4. Subject Line: Clear indication that this is a demand for payment, including any reference numbers
5. Debt Details: Specific amount owed, origin of the debt, and date the debt was incurred
6. Payment History: Brief summary of any previous payments made and current outstanding balance
7. Legal Basis: Reference to the contract or basis for the debt
8. Demand Statement: Clear statement of the amount demanded and deadline for payment
9. Payment Instructions: Specific details on how and where to make the payment
10. Consequences: Statement of potential legal action if payment is not received by the deadline
1. Previous Communications: Reference to any prior attempts to collect the debt or relevant communications
2. Interest Calculation: Breakdown of any interest or late fees being charged, include when dealing with commercial debts under late payment regulations
3. Payment Plan Option: Offer of payment plan arrangements, typically included when dealing with individual debtors or large sums
4. Without Prejudice: Include this section when making any settlement offers or concessions
5. Dispute Resolution: Information about how to dispute the debt, particularly important when dealing with consumer debtors
1. Statement of Account: Detailed breakdown of the debt, including original amount, interest, fees, and any payments received
2. Copy of Original Contract: Copy of the agreement or contract that gave rise to the debt
3. Payment History Record: Detailed record of all payments made and missed payment dates
4. Interest Calculation Schedule: Detailed breakdown of how interest and late fees have been calculated
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Education
Telecommunications
Wholesale Distribution
Transportation
Consulting Services
Legal
Finance
Accounts Receivable
Credit Control
Collections
Risk Management
Corporate Affairs
Treasury
Commercial Operations
Credit Controller
Accounts Receivable Manager
Financial Manager
Legal Counsel
Collections Specialist
Finance Director
Credit Manager
Debt Recovery Officer
Corporate Lawyer
Business Manager
Accounts Manager
Financial Controller
Company Secretary
Risk Manager
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