Your data doesn't train Genie's AI
You keep IP ownership of your information
1. Sender Details: Full name, address, and contact information of the claiming party
2. Recipient Details: Full name, address of the party against whom the claim is made
3. Date: Date of the letter
4. Reference Line: Clear subject line identifying the matter
5. Claim Background: Brief factual background explaining the circumstances leading to the claim
6. Legal Basis: Clear statement of the legal basis for the claim
7. Quantum of Claim: Detailed breakdown of the amount claimed
8. Demand Statement: Clear statement of what is being demanded and by when
9. Without Prejudice Statement: Standard reservation of rights clause
10. Response Timeline: Clear deadline for response and consequences of non-response
1. Previous Correspondence Reference: Include when there have been previous attempts to resolve the matter
2. Interest Calculation: Include when claiming interest on the outstanding amount
3. Alternative Dispute Resolution: Include when proposing mediation or other forms of dispute resolution
4. Third Party Authorization: Include when the letter is sent by a representative (e.g., lawyer) on behalf of the claiming party
5. Documentary Evidence Reference: Include when specific documents are being referred to support the claim
1. Schedule of Outstanding Amounts: Detailed breakdown of all amounts claimed, including dates and descriptions
2. Schedule of Key Events: Chronological list of relevant events and correspondence
3. Supporting Documents: Copies of relevant contracts, invoices, correspondence, or other evidence supporting the claim
Financial Services
Construction
Manufacturing
Real Estate
Professional Services
Retail
Technology
Import/Export
Logistics
Insurance
Healthcare
Education
Legal
Compliance
Finance
Risk Management
Credit Control
Collections
Operations
Company Secretariat
Business Development
Project Management
Account Management
Executive Management
Legal Counsel
Chief Legal Officer
Compliance Officer
Risk Manager
Chief Financial Officer
Contract Manager
Claims Manager
Company Secretary
Credit Control Manager
Collections Manager
Business Development Manager
Project Manager
Account Manager
Operations Director
Managing Director
Find the exact document you need
Security Company Contract
A Hong Kong law-governed agreement for the provision of security services, establishing terms between security providers and clients.
Letter To Complain About Non Delivery Of Goods
A formal letter under Hong Kong law to complain about non-delivered goods and demand resolution, including order details and specific remedial requests.
Complaint Letter To Supplier For Defective Product
A formal complaint letter template for defective products under Hong Kong law, designed to address product quality issues with suppliers while maintaining legal compliance.
Consumer Arbitration Agreement
A Hong Kong-compliant arbitration agreement template for business-to-consumer disputes, balancing efficient dispute resolution with consumer protection requirements.
Complaint Letter Phrases
A standardized collection of professional phrases for drafting complaint letters in Hong Kong, ensuring legal compliance and effective communication of grievances.
Complaint Letter For No Response
A formal complaint letter under Hong Kong jurisdiction addressing lack of response from a business or service provider, documenting communication attempts and requesting resolution.
Complaint Letter For Faulty Car
A Hong Kong-compliant formal complaint letter template for addressing faulty vehicle issues, based on local consumer protection laws.
Complaint Letter Environmental Pollution
A formal complaint letter addressing environmental pollution issues under Hong Kong's environmental protection laws, documenting violations and requesting remedial action.
Complaint Letter Against Neighbour
A formal complaint document used in Hong Kong to address and document grievances against neighboring residents, serving as an initial step in the dispute resolution process.
Adjustment Letter For Poor Service
A Hong Kong law-governed formal letter acknowledging service deficiencies and outlining specific remedial actions or compensations to address substandard service delivery.
Definitive Merger Agreement
A Hong Kong law-governed agreement detailing the terms and conditions for combining two companies through a merger, including transaction structure, price, and regulatory compliance requirements.
Complaint Letter Missing Goods
A formal complaint letter template for missing goods situations in Hong Kong, aligned with local ordinances and business practices.
Complaint Letter For Neighbour Noise
A formal noise complaint letter template for addressing neighbor noise issues under Hong Kong law and regulations.
Complaint Letter About Exam
A formal complaint letter regarding examination issues, structured according to Hong Kong educational and administrative requirements.
Noise Complaint Letter
A formal letter used in Hong Kong to document and address noise disturbances under Hong Kong's Noise Control Ordinance.
Last Day Of Employment Letter
A formal letter under Hong Kong law confirming an employee's last day of employment and detailing final employment arrangements.
Inform Candidate Not Selected
A Hong Kong-compliant formal letter informing a job candidate that they have not been selected for a position, while maintaining professional standards and legal requirements.
Complaint Letter For Expired Product
A formal complaint letter regarding expired products under Hong Kong consumer protection laws, detailing the issue and seeking appropriate remedies.
Cease And Desist Property Letter
A formal legal notice under Hong Kong law demanding immediate cessation of unauthorized property use or interference with property rights.
Water Invoice
A Hong Kong-compliant water consumption billing document detailing usage, charges, and payment terms under local waterworks regulations.
Complaint Letter To Building Management
A formal complaint letter to building management in Hong Kong, documenting property-related issues and requesting specific remedial actions under Hong Kong property management regulations.
Complaint Letter About Insufficient Water Supply
A formal complaint letter template for insufficient water supply issues in Hong Kong, designed to comply with local Water Supplies Department requirements and regulations.
Complaint Letter About Disrespectful Employee
A formal complaint letter regarding employee misconduct under Hong Kong employment law, documenting disrespectful behavior and requesting management intervention.
Official Complaint Letter
A formal document used in Hong Kong to register official complaints against organizations or businesses, following local legal requirements and formatting guidelines.
Letter Of Complaint To Social Services
A formal complaint document used in Hong Kong's social services system to report and seek resolution for issues related to social welfare services or administration.
Resolution To Remove Board Member
A Hong Kong law-governed corporate resolution documenting the formal removal of a director from a company's board of directors.
Pet Sale Contract
A Hong Kong-law governed contract for the sale and purchase of pets, ensuring compliance with local animal welfare and trading regulations.
Vehicle Sell Agreement
A Hong Kong law-governed agreement documenting the sale and transfer of ownership of a motor vehicle between parties, including essential terms and conditions.
Complaint Letter For Train Delay
A formal complaint letter regarding train delays in Hong Kong's MTR system, seeking resolution under Hong Kong law and MTR service guidelines.
Complaint Letter For Delay In Delivery Of Goods
A formal complaint letter used in Hong Kong business context to address delayed delivery of goods and seek appropriate remedies under Hong Kong law.
Complaint Letter About Travel Agency
A Hong Kong-compliant formal complaint letter template for addressing travel agency disputes under local consumer protection and travel industry regulations.
Complaint Letter About Manager Attitude
A formal complaint letter regarding manager conduct in Hong Kong workplaces, structured according to local employment laws and regulations.
Complaint Letter About Cleaning Services
A Hong Kong-compliant formal complaint letter template for addressing unsatisfactory cleaning services and requesting remedial action.
Complaint Letter To Store Manager
A formal complaint letter to a store manager under Hong Kong jurisdiction, documenting customer grievances and requesting specific resolution actions.
Complaint Letter For Water Leakage
A formal complaint letter for addressing water leakage issues in Hong Kong properties, following local building regulations and legal requirements.
Complaint Letter For Online Shopping
A formal complaint letter template for online shopping disputes in Hong Kong, structured according to local consumer protection laws.
Complaint Letter For Food Quality In Canteen
A formal complaint letter regarding canteen food quality issues, structured according to Hong Kong regulatory requirements and business correspondence standards.
Letter Of Complaint For Missing Goods
A formal complaint document used in Hong Kong to report and seek resolution for goods that were ordered but not received, aligned with Hong Kong commercial law requirements.
Complaint Letter For Damaged Clothes
A Hong Kong-compliant formal complaint letter template for addressing damaged clothing items, structured according to local consumer protection laws.
Complaint Letter For Bad Product
A formal complaint letter for defective products under Hong Kong consumer protection laws, detailing product issues and requesting resolution.
ұԾ’s Security Promise
Genie is the safest place to draft. Here’s how we prioritise your privacy and security.
Your documents are private:
We do not train on your data; ұԾ’s AI improves independently
All data stored on Genie is private to your organisation
Your documents are protected:
Your documents are protected by ultra-secure 256-bit encryption
We are ISO27001 certified, so your data is secure
Organizational security:
You retain IP ownership of your documents and their information
You have full control over your data and who gets to see it