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Service Licence Agreement
"I need a Service Licence Agreement for my software platform that will be licensed to healthcare providers in England, with specific provisions for patient data protection and strict uptime requirements starting from March 2025."
1. Parties: Identifies and defines the contracting parties
2. Background: Sets out the context and purpose of the agreement
3. Definitions: Defines key terms used throughout the agreement
4. Grant of Licence: Specifies the scope and nature of the licence granted
5. Service Description: Details the services to be provided under the licence
6. Fees and Payment Terms: Outlines payment obligations and mechanisms
7. Term and Termination: Sets duration and termination provisions
8. Intellectual Property Rights: Addresses ownership and usage of IP
9. Confidentiality: Protects confidential information
10. Governing Law: Specifies applicable law and jurisdiction
1. Service Levels: Details performance metrics and standards - use when specific service levels need to be maintained
2. Data Protection: Addresses data processing obligations - use when personal data is processed
3. Change Control: Procedures for making changes to services - use for complex or long-term arrangements
4. Force Majeure: Addresses circumstances beyond parties' control - use when specific risk allocation is needed
1. Service Description Schedule: Detailed specification of services
2. Service Levels Schedule: Detailed performance metrics and KPIs
3. Fee Schedule: Detailed pricing and payment terms
4. Technical Requirements: Technical specifications and requirements
5. Data Processing Schedule: Details of data processing activities
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