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Case Intake Form Template for England and Wales

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Key Requirements PROMPT example:

Case Intake Form

"Need a Case Intake Form for our boutique family law practice that includes specific sections for child custody matters and domestic violence screening, compliant with England and Wales regulations and optimized for digital completion by March 2025."

What is a Case Intake Form?

The Case Intake Form serves as a critical first step in the client onboarding process within the England and Wales legal system. It is designed to capture comprehensive information about the client and their legal matter while ensuring compliance with regulatory requirements. This document is essential for conducting initial assessments, conflict checks, and establishing the scope of legal services. The form typically includes sections for personal information, matter details, risk assessments, and various consents required under UK legislation. Law firms and legal practitioners use this document to standardize their intake process and maintain proper documentation for regulatory purposes.

What sections should be included in a Case Intake Form?

1. Client Personal Information: Basic contact details, identification, and personal information including full name, address, contact numbers, email, date of birth

2. Matter Details: Nature of legal issue, key dates, description of the problem, timeline of events, and relevant facts

3. Conflict Check Information: Details needed to conduct conflict of interest checks, including opposing parties and related entities

4. Fee Agreement: Financial arrangements, payment terms, funding options, and cost estimates

5. Client Consent: Data protection acknowledgments, service agreements, and authority to act

What sections are optional to include in a Case Intake Form?

1. Third Party Information: Details of other parties involved, used when case involves multiple parties or representatives

2. Medical Information: Relevant for personal injury or medical negligence cases, including medical history and treatment details

3. Witness Information: Used when witnesses are relevant to the case, including contact details and relationship to the matter

4. Interpreter Requirements: When client requires language assistance, including preferred language and dialect

What schedules should be included in a Case Intake Form?

1. Identity Verification Documents: Checklist and copies of ID and proof of address documents required for compliance

2. Supporting Documentation Checklist: Comprehensive list of required documents specific to the case type

3. Terms of Business: Standard terms and conditions of service, including client care information

4. Privacy Notice: Detailed data protection information and processing consent forms

Authors

Alex Denne

Head of Growth (Open Source Law) @ ¶¶Òõ¶ÌÊÓÆµ | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Relevant legal definitions

























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Industries

UK GDPR and Data Protection Act 2018: Core data protection legislation governing the collection, processing, and storage of personal data. Essential for ensuring the case intake form complies with data protection principles and individual rights.

Privacy and Electronic Communications Regulations (PECR): Regulations specific to privacy in electronic communications, relevant if the intake form involves electronic data collection or communication methods.

Legal Services Act 2007: Primary legislation governing the provision of legal services in England and Wales, setting out regulatory framework for legal practice.

SRA Code of Conduct: Professional conduct requirements for solicitors, including guidelines on client care and information collection.

Money Laundering Regulations 2017: Regulations requiring proper client due diligence and identity verification procedures in legal services.

Proceeds of Crime Act 2002: Legislation concerning money laundering and proceeds of crime, requiring specific checks and reporting procedures.

Equality Act 2010: Legislation ensuring non-discrimination and equal treatment in service provision, affecting how client information is collected and processed.

Mental Capacity Act 2005: Framework for assessing and dealing with clients who may lack capacity to make decisions, relevant for client intake assessment.

Consumer Rights Act 2015: Legislation governing consumer rights and business obligations, affecting how services are described and contracted.

Consumer Contracts Regulations 2013: Regulations covering contracts between businesses and consumers, including information requirements and right to cancel.

Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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