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1. Data Protection: Detailed GDPR compliance provisions, required when personal data processing is involved

2. Intellectual Property Rights: IP ownership and licensing terms, needed when service involves software or proprietary technology

3. Equipment Provision: Terms for equipment supplied by either party, included when specific equipment is provided as part of the service

4. Personnel Requirements: Specific qualifications or security clearance requirements, included for specialized services

5. Warranty Provisions: Specific warranties for parts or repairs, included when physical goods are involved

6. Subcontracting: Terms for engaging subcontractors, included when subcontracting is permitted

7. Emergency Services: Special provisions for emergency response, included for critical maintenance services

8. Training: Training obligations and requirements, included when customer staff training is part of the service

1. Schedule 1 - Service Specifications: Detailed technical specifications of maintenance and service tasks

2. Schedule 2 - Service Level Agreement: Detailed performance metrics, response times, and penalties

3. Schedule 3 - Fee Schedule: Detailed pricing, including standard rates and special charges

4. Schedule 4 - Equipment List: Inventory of equipment covered by the maintenance agreement

5. Schedule 5 - Contact Details: Key contacts and escalation procedures for both parties

6. Schedule 6 - Maintenance Schedule: Timetable of planned maintenance activities

7. Appendix A - Report Templates: Standard forms for service reports and documentation

8. Appendix B - Operating Procedures: Standard operating procedures for routine maintenance tasks