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Property Maintenance Agreement
"I need a Property Maintenance Agreement for a 20-story commercial office building in Sydney, focusing on HVAC systems and essential services, with strict KPIs and emergency response times, starting from January 2025."
1. Parties: Identifies and provides full details of the property owner/manager and the maintenance service provider
2. Background: Outlines the context of the agreement, including property details and the parties' intention to enter into a maintenance arrangement
3. Definitions: Defines key terms used throughout the agreement for clarity and legal certainty
4. Scope of Services: Detailed description of maintenance services to be provided, including regular and preventive maintenance tasks
5. Term and Renewal: Specifies the duration of the agreement and conditions for renewal or extension
6. Service Provider Obligations: Lists the maintenance contractor's responsibilities, including quality standards, response times, and compliance requirements
7. Property Owner Obligations: Outlines the property owner's responsibilities, including access provision and cooperation requirements
8. Fees and Payment Terms: Details the fee structure, payment schedule, and invoicing procedures
9. Insurance and Liability: Specifies required insurance coverage and allocation of liability between parties
10. Work Health and Safety: Outlines safety requirements and compliance with relevant WHS regulations
11. Termination: States conditions and procedures for ending the agreement by either party
12. Dispute Resolution: Establishes procedures for handling disagreements between parties
13. General Provisions: Standard legal clauses including governing law, notices, and entire agreement provisions
1. Emergency Services: Include when 24/7 emergency maintenance services are part of the agreement
2. Subcontracting: Include when the service provider may need to engage subcontractors
3. Performance Metrics: Include when specific service level agreements (SLAs) are required
4. Environmental Requirements: Include for properties requiring specific environmental considerations or certifications
5. Security Requirements: Include for properties with special security protocols or sensitive areas
6. Utilities Management: Include when maintenance includes responsibility for utility systems
7. Warranties: Include when specific warranties for maintenance work or parts are offered
8. Reporting Requirements: Include when regular maintenance reports and documentation are required
1. Schedule A - Property Details: Detailed description of the property, including address, access points, and specific areas covered
2. Schedule B - Maintenance Services Specification: Comprehensive list of maintenance tasks, frequencies, and standards
3. Schedule C - Fee Schedule: Detailed breakdown of fees for different services, including regular and additional services
4. Schedule D - Response Time Requirements: Specified response times for different types of maintenance issues
5. Schedule E - Key Personnel: List of key contacts from both parties, including emergency contacts
6. Schedule F - Equipment and Systems: Inventory of equipment and systems covered under the maintenance agreement
7. Appendix 1 - Service Level Agreement: Detailed performance metrics and standards for maintenance services
8. Appendix 2 - Safety Procedures: Specific safety protocols and procedures for maintenance work
Authors
Real Estate
Property Management
Facilities Management
Commercial Property
Residential Property
Retail
Industrial
Healthcare
Education
Hospitality
Office Management
Manufacturing
Warehousing
Government Facilities
Facilities Management
Property Management
Operations
Maintenance
Legal
Procurement
Contract Administration
Risk and Compliance
Asset Management
Real Estate
Building Services
Property Services
Facility Manager
Property Manager
Maintenance Manager
Operations Manager
Building Manager
Asset Manager
Contract Manager
Procurement Manager
Real Estate Manager
Strata Manager
Property Services Director
Maintenance Supervisor
Building Services Coordinator
Facilities Coordinator
Commercial Property Manager
Estate Manager
Property Administrator
Legal Counsel
Risk Manager
Compliance Officer
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