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1. Emergency Services: Include when 24/7 emergency maintenance services are offered

2. Spare Parts Management: Add when the agreement includes management of spare parts inventory

3. Training Services: Include when the provider offers training for customer's staff

4. Equipment Upgrade Options: Add when the agreement includes provisions for equipment upgrades

5. Multiple Location Services: Include when maintenance services cover multiple customer locations

6. Specialized Tools and Equipment: Add when specific tools or equipment are required for maintenance

7. Environmental Compliance: Include for equipment requiring specific environmental considerations

8. Data Protection: Add when maintenance involves access to sensitive data or systems

1. Schedule A - Equipment List: Detailed list of equipment covered under the maintenance agreement

2. Schedule B - Maintenance Schedule: Timing and frequency of routine maintenance services

3. Schedule C - Fee Schedule: Detailed breakdown of fees for different services and equipment

4. Schedule D - Service Level Specifications: Detailed performance metrics and response time requirements

5. Schedule E - Site Access Procedures: Procedures for accessing customer premises and equipment

6. Appendix 1 - Maintenance Procedures: Detailed maintenance protocols for each type of equipment

7. Appendix 2 - Report Templates: Standard templates for maintenance reports and documentation

8. Appendix 3 - Contact Details: Key contacts for both parties including emergency contacts