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Cybersecurity Agreement
"Need a Cybersecurity Agreement for our financial services company operating in South Africa, covering cloud security services and incident response procedures, with specific provisions for POPIA compliance and quarterly security audits starting March 2025."
1. Parties: Identification of the contracting parties, including registered addresses and company registration numbers
2. Background: Context of the agreement, relationship between parties, and general purpose of the cybersecurity arrangements
3. Definitions: Detailed definitions of technical terms, security concepts, and other relevant terminology used in the agreement
4. Scope of Services: Detailed description of cybersecurity services, protection measures, and responsibilities of each party
5. Security Standards and Compliance: Required security standards, compliance with relevant laws (POPIA, Cybercrimes Act, etc.), and industry best practices
6. Data Protection and Privacy: Obligations regarding personal information protection, data processing, and privacy requirements under POPIA
7. Security Incident Response: Procedures for identifying, reporting, and responding to security incidents, including notification requirements
8. Access Control and Authentication: Requirements for access management, authentication protocols, and identity verification
9. Confidentiality: Obligations regarding confidential information protection and non-disclosure requirements
10. Audit and Monitoring: Rights and procedures for security audits, monitoring, and compliance verification
11. Term and Termination: Duration of the agreement, renewal terms, and termination conditions
12. Liability and Indemnification: Allocation of risk, limitation of liability, and indemnification provisions
13. General Provisions: Standard contractual terms including governing law, jurisdiction, and dispute resolution
1. Cloud Services Security: Additional provisions for cloud-based services and data storage, when cloud services are part of the security infrastructure
2. Third-Party Access: Requirements and conditions for third-party access to systems and data, when external parties are involved
3. Physical Security: Requirements for physical security measures, when physical access to infrastructure is relevant
4. Business Continuity: Specific provisions for business continuity and disaster recovery, when required by the client
5. Training and Awareness: Requirements for security awareness training and education programs, when included in the service scope
6. Insurance Requirements: Specific cybersecurity insurance obligations, when required by either party
7. Penetration Testing: Requirements and procedures for security testing, when regular testing is part of the services
1. Schedule 1 - Technical Requirements: Detailed technical specifications, security controls, and implementation requirements
2. Schedule 2 - Service Level Agreement: Specific service levels, response times, and performance metrics
3. Schedule 3 - Incident Response Plan: Detailed procedures and protocols for security incident response
4. Schedule 4 - Compliance Checklist: Detailed compliance requirements and verification checklist
5. Schedule 5 - Contact Details: Key contacts and escalation procedures for security incidents
6. Schedule 6 - Fee Schedule: Pricing and payment terms for cybersecurity services
7. Appendix A - Security Policies: Relevant security policies and procedures
8. Appendix B - Incident Report Templates: Standard forms and templates for security incident reporting
Authors
Financial Services
Healthcare
Technology
Telecommunications
Government
Retail
Manufacturing
Professional Services
Education
Energy and Utilities
Insurance
Mining and Resources
Transportation and Logistics
Information Security
IT Operations
Legal
Compliance
Risk Management
Procurement
Data Protection
Infrastructure
Security Operations
Contract Management
Chief Information Security Officer
Information Security Manager
IT Director
Compliance Officer
Risk Manager
Data Protection Officer
Chief Technology Officer
Security Operations Manager
IT Security Analyst
Legal Counsel
Privacy Officer
Chief Information Officer
Security Architect
Procurement Manager
Contract Manager
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