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1. Sender's Contact Details: Full name, address, account number, and all contact information of the complainant
2. Recipient's Details: Name and address of the relevant municipal department or authority
3. Subject Line: Clear indication that this is a formal complaint regarding sewer blockage with reference numbers if available
4. Issue Description: Detailed description of the sewer blockage problem, including when it started and its current status
5. Impact Statement: Description of how the blockage affects the property, residents, and surrounding area
6. Previous Communications: Summary of any previous attempts to resolve the issue, including dates and reference numbers
7. Request for Action: Clear statement of what action is expected and by when
8. Closing: Professional closing with signature and date
1. Health Hazard Declaration: Include when the blockage presents immediate health risks to residents or the community
2. Legal Framework Reference: Include when there's a need to cite specific legislation or municipal bylaws
3. Emergency Request: Include when immediate action is required due to severe circumstances
4. Cost Recovery Request: Include when seeking compensation for damages or costs incurred due to the blockage
1. Photographic Evidence: Photos documenting the blockage and its effects
2. Communication Log: Timeline of all previous communications with the municipality
3. Plumber's Report: Professional assessment of the blockage if a plumber has been consulted
4. Proof of Damages: Documentation of any property damage caused by the blockage
5. Previous Bills/Payments: Copies of relevant municipal bills showing account standing
Municipal Services
Property Management
Real Estate
Facilities Management
Public Infrastructure
Residential Housing
Commercial Property
Environmental Services
Public Health
Local Government
Facilities Management
Property Administration
Maintenance
Customer Service
Legal Compliance
Municipal Relations
Environmental Health
Operations
Resident Services
Infrastructure Management
Property Manager
Facility Manager
Building Superintendent
Municipal Services Coordinator
Maintenance Manager
Property Administrator
Body Corporate Manager
Environmental Health Officer
Municipal Complaints Officer
Resident Manager
Housing Administrator
Customer Service Representative
Legal Compliance Officer
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