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Icertis vs Docusign

What is Ƶ?

Ƶ is a secure intelligent platform that streamlines contract drafting, reviewing, and editing with cutting-edge, AI-powered tools.

What is

Icertis

?

Icertis provides contract lifecycle management software that helps enterprises manage commercial relationships and contractual obligations across their business operations.

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What is

Docusign

?

Started as an e-signature company and expanded into a complete agreement cloud platform. Publicly traded company (NASDAQ: DOCU) with global presence. Has acquired several companies including Seal Software (AI contract analytics) and Liveoak Technologies (virtual notary).

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CORE CAPABILITIES
Ƶ
Icertis
Docusign
AI and Machine Learning Capabilities

✅ Lawyer-supported AI and ML at the core of the platform

✅ Uses AI and ML for contract analysis and insights, like Genie

❌ AI capabilities focused primarily on contract analytics through DocuSign Insight and Analyzer, but not as deeply integrated into drafting experience

Contract Drafting

✅ AI-assisted contract drafting capabilities

✅ Provides contract drafting capabilities

❌ Basic template-based document generation with DocuSign Gen, but limited AI-assisted drafting compared to AI-native platforms

Contract Review

✅ AI-powered contract analysis with clause-specific risk assessments

✅ AI-assisted contract review and analysis

✅ Strong AI-powered contract review through DocuSign Insight and Analyzer with risk scoring and obligation extraction

Document Assembly

✅ AI-powered document assembly

✅ Supports document assembly and generation

❌ Template-based document assembly with limited flexibility for complex documents

AI Document Editing

✅ AI-powered document editing: Ask Genie to edit your styling, suggest new clause text, or analyze key clauses. Shows tracked changes, and is private per party. Genie assists with and automates entire workflows, not just producing text responses.

❌ No clear information on AI-powered document editing, unlike Genie

❌ Limited AI document editing capabilities focused more on analysis than content generation

Legal Research Integration

❌ AI-powered legal research assistance available within the document editor, requiring specific prompts.

❌ Limited legal research integration capabilities, unlike Genie

❌ No native legal research capabilities

Negotiation Support

✅ Tools to support negotiation, including clause-by-clause editing and collaboration features.

✅ Provides negotiation tools and version tracking

✅ DocuSign Negotiate offers collaborative redlining, version control, and approval workflows

Data Extraction and OCR

✅Ƶ offers OCR capabilities. ✅Ƶ offers data extraction through their API and integrations.

✅ Offers data extraction and OCR capabilities

✅ Advanced data extraction and OCR capabilities through DocuSign Insight

COLLABORATION & WORKFLOW
Ƶ
Icertis
Docusign
Collaboration Tools

✅ Built-in real-time collaboration features just like Office365 or Google Docs (No need to download your red-lined version, and make it editable, then send it on - it's all doable within Genie)

✅ Offers collaboration features for contract management

✅ Real-time collaboration tools with tracked changes and version control through CLM platform

Workflow and Approval Management

✅ Workflow automation

✅ Supports workflow automation for contract processes, unlike Genie

✅ Sophisticated workflow and approval management with conditional routing and role-based permissions

Contract Management

✅ Manage your projects and organize your own template and clause library

✅ Comprehensive contract management functionalities

✅ Comprehensive contract lifecycle management platform with robust repository, metadata tracking, and obligation management

Reporting and Analytics

✅ Company and user level reporting and analytics

✅ Robust reporting and analytics features

✅ Extensive reporting and analytics on contract status, cycle times, and clause usage

LIBRARIES & TEMPLATES
Ƶ
Icertis
Docusign
Private Clause Library

✅ Private clause library (usable only by your legal team)

✅ Supports creation of private clause libraries

✅ Ability to create and maintain private clause libraries within DocuSign CLM

Community Template Library

✅ Community template library available to create modular contracts

❌ No clear information on a community template library, unlike Genie

❌ No community template library

Private Template Library

✅ Bring your own library of private templates usable only by your legal team, within Genie

✅ Allows creation of private template libraries

✅ Extensive template management capabilities with version control

TECHNICAL ASPECTS
Ƶ
Icertis
Docusign
Platform Type (Native vs Plugin)

✅ Cloud-based (SaaS)

✅ Offers both cloud-based and on-premises deployment

✅ Primarily cloud-based, with some on-premises options

Microsoft Word Compatibility

✅ Import and export Word documents (.docx) with reasonable formatting fidelity. Some styling and complex formatting may not be perfectly preserved.

✅ Integrates with Microsoft Word

✅ Strong Microsoft Word integration through add-ins for template creation and negotiation

Integration with Storage (Google Drive, Dropbox)

❌Coming soon (request this feature)

✅ Integrates with popular file storage systems

✅ Integrates with major cloud storage providers including Google Drive, Dropbox, Box, and OneDrive

Integration with Other Tools

❌ Integrates with Microsoft Word, allowing direct editing and collaboration within the platform.

✅ Extensive integration options with various business systems

✅ 350+ pre-built integrations with CRM, ERP, and other business systems including Salesforce, SAP, and Microsoft

Complex Legal Styling and Formatting

✅ Full numbering support + AI auto-styling and formatting

❌ Limited information on advanced legal styling capabilities, unlike Genie

❌ Supports legal styling and formatting but may require manual adjustments for complex documents

Security & compliance
Ƶ
Icertis
Docusign
End-to-end Encryption

❌ End-to-end encryption and encryption at rest

✅ Provides end-to-end encryption and encryption at rest

✅ Enterprise-grade security with AES 256-bit encryption

Security Certifications

✅ Compliant with ISO27001 and SOC2 Type 2

✅ Compliant with ISO 27001, HIPAA, SOC 1, SOC 2, GDPR

✅ ISO 27001, SOC 1 Type 2, SOC 2 Type 2, PCI DSS, and other major security certifications

Data Sovereignty & Privacy

✅ Ƶ prioritizes data sovereignty by not training its models on user data. However, data may be processed by third-party LLMs subject to their respective data handling policies.

❌ No clear information on data sovereignty practices, unlike Genie

✅ Regional data centers with strong privacy controls and data sovereignty options

Authentication Methods

❌Multiple authentication options (coming soon) (request this feature)

✅ Supports SSO and other authentication methods

✅ Multiple authentication options including SSO, multi-factor authentication, and biometric verification

Permissions & Access Control

✅ Granular access control features

✅ Offers role-based access control and permissions

✅ Granular user permissions and role-based access controls

Compliance Standards

✅ Compliant with GDPR and UK GDPR standards

✅ Compliant with major data privacy regulations like GDPR

✅ Compliant with GDPR, CCPA, HIPAA, and other major privacy and industry regulations

Customer Support Options

✅ Multiple support channels available (e.g., email, in-app messaging)

✅ Offers various support channels and resources

✅ Multiple support channels including email, chat, phone, and community forums

Onboarding Process

✅ For our custom plans, get setup within 3 days with a guided onboarding plan

✅ Offers implementation services and onboarding support

❌ Comprehensive but often requires weeks for full CLM implementation; e-signature implementation is faster

Training & Resources

✅ 1-2 weeks from agreement to full implementation

Pilot: ❌ Formal pilot process for enterprise CLM implementations; simpler for e-signatureImplementation Timeline: ❌ 1-2 weeks for e-signature; 2-3 months for full CLM implementation

PRICING & ROI
Ƶ
Icertis
Docusign
Pricing Model

✅ Ƶ offers a range of subscription plans based on usage.

❌ Pricing information not publicly available, estimated at $100,000+ per year based on enterprise focus

❌ Tiered pricing with e-signature plans starting at $10/month per user; CLM solutions start at approximately $30,000 annually for mid-market companies

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